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Posted on Sep 26, 2007

2-9450c telephone will not setup

I just got (5) model # 2-9450c telephones and. I am trying to use the first telephone and i plug everything in when i pick the phone up nothing happens. How do I program the phone to work. I read the instructions and maybe I am missing something but there is nothing that says why there is no dial tone. Please help. intercom light flashes red/green.

  • 1 more comment 
  • Anonymous Nov 28, 2007

    geico, I have the same problem. Were you able to find a solution?



    Thanks,

    ribro

  • haklim510 Apr 07, 2009

    can ot setup... the intercom is blinking red/green. I need help>PLEASEEEEEEEEEEEEEE

  • areardon270 Apr 09, 2009

    I cannot add a station address. When I do, the phone acts as though all the station addresses are taken. Any one know how to fix this?

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  • Posted on Jul 26, 2008
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Each telephone must be connected to line 1 and line 2 for
proper operation. The remaining lines 3 and 4 may — or may not —
be connected to each station as you desire. First plug in the battery, then the phone lines (1 & 2 are mandatory), and third the power cord. If your intercome LED is blinking red and green, then press: STORE IN, followed by "INTERCOM" followed by a free intercom# (i.e., any of the memory buttons 1 through 16 not already assigned to another telephone set. Then wait for the phone to go through its initiation sequence during which it searches each of the four possible lines. After that concludes, you should get dial tone on your active lines. :-) Marco

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  • Posted on Dec 31, 2007
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With the handset down (hung up) press the intercom/speed dial number 1 then 2 quickly. I believe this assigns the phone intercom number 1. After a few seconds the phone should work normally. I just figured this out for my self.

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I bet the problem is that you used to have two phone lines and now you only have one line. You cannot program an extension into one of these phones unless both Line1 and Line2 coming into the phone are working- it will act as if the extension you picked is in use, but the actual thing it is complaining about is that Line2 isn't working. The phones might have been working for years on a single phone line as long as they were originally programmed when there were two lines available and they have not lost power since then. But you don't have to throw the phones away just because you gave up your second phone line, you can still make them work. (I did it for a 12 phone system.) The way to to it: make a special cable that connects your single incoming phone line to both L1 and L2 on the phone, tricking the phone into thinking both L1 and L2 are working. Then program the extensions into the phones, and go back to using a normal cable so that only Line1 is hooked up. To make this cable: take a normal male to male cable and cut off one end. Then connect both the black and the green wires of the cable to the green post in a standard phone jack (the kind you would surface mount on the wall will work best), and connect both the yellow and red wires to the red post inside the phone jack. Now plug your incoming phone wire into the phone jack, and plug the wire you connected into the jack into the back of your phone. (Line 1 is the red and green wires, Line 2 is the black and yellow wires.) The phone is probably already blinking red on the intercom button, just push the extension number you want it to have, making sure there are no conflicting extensions already in use. If it isn't then press STORE/IN, Intercom and then press one of the 1 to 16 buttons at the top for which station number you want it to be.
I would reconnect the phone using a normal line so that only Line 1 is "hot", don't leave it on this double-connected cable any longer than you need to in order to program the extension. Now it should work.
Good luck!

  • Anonymous Dec 31, 2010

    You cannot program an extension into one of these phones unless both Line1 and Line2 coming into the phone are working- it will act as if the extension you picked is in use, but the actual thing it is complaining about is that Line2 isn't working. Until you program an extension number you can't even get a dial tone. The phones might have been working for years on a single phone line as long as they were originally programmed when two lines were available and they didn't lose power since then. But you don't have to throw the phones away just because you gave up your second phone line, you can still make them work on just a single phone line. (I did it for a 12 phone system.) The way to to it: make a special cable that connects your single incoming phone line to both L1 and L2 on the phone, tricking the phone into thinking both L1 and L2 are working. Then program the extension numbers into the phones, and go back to using a normal cable so that only Line1 is hooked up. To make this cable: take a normal male to male cable and cut off one end. Then connect both the black and the green wires of the cable to the green post in a standard phone jack (the kind you would surface mount on the wall will work best), and connect both the yellow and red wires to the red post inside the surface mount phone jack. Now plug your incoming phone line into the phone jack, and plug the wire you connected into the posts on the jack into the back of your phone. The phone is probably already blinking red on the intercom, just push the extension number you want it to have, making sure there are no conflicting extensions already in use.

    I would reconnect the phone using a normal line so that only Line 1 is "hot", don't leave it on this double-connected cable any longer than you need to in order to program the extension.

    Good luck!

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How do you set up the intercom??? The manuals don't say how to do this. The intercom LED just blinks and blinks.

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My problem is similar to 'geico's'.
i set up a never used, fresh out of the box, model 2-9450 phone for the first time.
followed all the steps, i think, but the handset does not work.
although the handset doesnt work, i am pretty sure if the phone is working otherwise - for instance the speaker phone works.
checked and rechecked both handset cord plugs - there is absolutely no sound on the handset receiver.
do you have any ideas that may help me?

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If you intercom light is flashing red and green , it is seeknig to enter the network .Go to the intercom setup and give the phone an intercom number . That should do it .

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1. Press the Setup button on the product Control Panel.
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3. On the Basic Fax Setup menu, press the down arrow to select Auto Answer, and then press OK.
4. Press the down arrow to select On, and then press OK.
5. Try to receive a fax.
Since the issue persists, the problem could be due to some conflicting telephone services.
The following telephone company services might block or interfere with incoming faxes:
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If any of these services are on the telephone line connected to the HP fax product, contact the telephone service provider for its recommended solution.
After addressing any existing conflicting telephone services, try to receive a fax.
Try contacting telephone people
try changing the settings below
1. Press the Setup button on the product Control Panel.
2. Press the down arrow to select Advanced Fax Setup, and then press OK.
3. Use the down arrow to select Fax Speed, and then press OK.
4. Use the down arrow to select Medium, and then press OK.
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Next, change the "Rings to Answer" setting on the HP fax by following the steps below:
1. Press the Setup button on the product Control Panel.
2. Press the right arrow key to select Basic Fax Setup, and then press the OK button.
3. Press the down arrow to select Rings to Answer, and then press OK.
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Try to receive a fax.
If the HP fax still cannot receive a fax, change the following steps
1. Press the Setup button on the product Control Panel.
2. Use the down arrow to select Advanced Fax Setup, and then press OK.
3. Use the down arrow to select Error Correction Mode, and then press OK.
4. Use the down arrow key to select Off, and then press OK.
1. Plug the telephone cord directly into the telephone jack and not through any other device.
2. If present, remove any splitters or other devices attached to the line, except for a DSL filter.
3. If the telephone cord is over 3 m (10 ft) long, move the fax closer to the telephone jack, and then use a cord 3 m (10 ft) long or shorter.
4. Connect the other end of the telephone cord directly to the back of the HP fax product into the port labeled 1-Line.
5. If other devices such as, telephone answering machines or computer modems, are attached to the telephone line, remove them. If devices attached to other extensions of the same telephone line are present, remove them for this test.
6. Try to receive a fax.
If removing telephone devices and connections allows the HP fax product to receive faxes, this indicates interference from one or more of the removed devices. Interference can be caused by incompatibility or by using too many other telephone devices at once. Telephone devices can be added back but test after adding each to make sure that they do not start to interfere again.
If the HP fax product still cannot receive a fax after removing other devices, continue with the following steps:
7. If a DSL filter is needed on the telephone line, change the DSL filter and then try to receive a fax. If the HP fax product still cannot receive a fax, proceed to step 8.
8. If a new telephone cord has not been tried, change the telephone cord to a new two-wire telephone cord, and then try to receive a fax again.
Try to receive a fax.
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1. Disconnect the power cord from the back of the product.
2. Wait for 20 seconds, and then press and hold # and 6 on the product Control Panel.
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4. The product resets to factory defaults.
Try to receive a fax.
As a last step, test in another location by following the steps below:
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However under rare conditions incompatibility between the two machines may cause the remote machine to simply get this code.
Try these steps...

1. Press setup, and then go to TOOLS.
2. Press okay on TOOLS, then look for RUN FAX TEST. Then press okay.
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4. If it passed everything, try to press setup again, and then go to ADVANCE FAX SETUP.
5. Scroll, down and look for ECM (Error correction mode), then press okay
6. Under ECM you will have to options "ON or OFF" try to choose OFF then press OKAY.
7. Now, try sending a fax.



Also you can try to reset the printer.
1. Take out the cartridges from the unit .
2. Make sure the unit is connected to the wall jack directly without any surge protector.
3. Unplug the power cord from the back of the unit ( without turning off the unit ) .
4. Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5. Do not release the keys after a few seconds you will find the hp logo or bars moving across the screen .wait while the unit turns off.
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Answering system settings
Record your own announcement
Using the telephone base:
Press •/REC while the telephone base is not in use.
Press /CID or /DIR to select Announcement, then press the SELECT softkey.
Press /CID or /DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.
The telephone base announces, "Record after the tone. Press 5 when you are done." After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when finished recording.
The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time.
-OR-
Press the MENU softkey when the telephone base is not in use.
Press the SELECT softkey to select Answering sys.
Press (down arrow)CID or (up arrow)DIR to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, 1 or 2, flashes on the screen.
Press CID or DIR to select Ans sys setup, then press the SELECT softkey.
Press CID or DIR to select Announcement, then press the SELECT softkey.
The telephone base announces, "To play, press 2. To record, press 7." Press 7 to record and the screen shows Recording announcement ..., or press CANCEL to exit to the previous menu.
The telephone base announces, "Record after the tone. Press 5 when you are done." After the tone, speak towards MIC (microphone) of the telephone base. Press 5 or the STOP softkey when finished recording.
The answering system automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.
Press CANCEL to exit to the previous menu.
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TELEPHONE HOOK-UP REQUIREMENTS

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I have two problems with my OfficeJet 6310: 1. The fax screens appear Hebrew. Similary, If I try to use the copier from the printer. This is continuously caused by HP Update 2. I can not send out a...

Use the HP Fax Test
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  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Tools , and then press OK .
  4. On the Tools menu, press the right arrow (c01669475.gif ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settings Step one: Test the telephone line
  1. Disconnect the telephone cord from the back of the HP fax product.
  2. Figure 1: Two-wire telephone cord c01501963.gif
  3. Pick up the handset of the telephone and check for a dial tone.
  4. On the single-line telephone, dial the fax number of the receiving fax machine.
    • If the receiving fax machine answers the call, continue with the next step.
  5. Hang up the single-line telephone.
  6. Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
  1. Connect phone line into line 1
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Basic Fax Setup or Advanced Fax Setup , and then press the right arrow (c01669475.gif ) again to change the menu option settings to the settings listed in the following table. Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.) Advanced Fax Setup Answer Ring Pattern All Rings
  4. Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution. Solution four: Check VoIP digital telephone line Using a VoIP telephone service can cause faxing to fail because fax transmissions are sensitive to the timing of the signals used to transmit the fax. If using a VoIP digital line is necessary, changing the Fax Speed Adjustment setting to Medium might improve the ability to send a fax over a VoIP telephone line. Use these steps to change the fax speed adjustment to a lower speed.
  1. Press the Setup button (c01669474.gif ) on the product control panel.
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  3. Press the right arrow (c01669475.gif ) to select Fax Speed , and then press OK .
  4. Press the right arrow (c01669475.gif ) to select Medium , and then press OK .
  5. Use the HP Fax Test Service to try to send and receive a fax
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2answers

Cannot send or receive faxes


Use the HP Fax Test
The telephone number for this service is 1-888-HPFaxme (1-888-473-2963). The fax service receives faxes and returns faxes within 5 to 7 minutes to the number contained in the fax header. Solution two: Run a fax diagnostic test
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Tools , and then press OK .
  4. On the Tools menu, press the right arrow (c01669475.gif ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settings Step one: Test the telephone line
  1. Disconnect the telephone cord from the back of the HP fax product.
  2. Figure 1: Two-wire telephone cord c01501963.gif
  3. Pick up the handset of the telephone and check for a dial tone.
  4. On the single-line telephone, dial the fax number of the receiving fax machine.
    • If the receiving fax machine answers the call, continue with the next step.
  5. Hang up the single-line telephone.
  6. Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
  1. Connect phone line into line 1
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Basic Fax Setup or Advanced Fax Setup , and then press the right arrow (c01669475.gif ) again to change the menu option settings to the settings listed in the following table. Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.) Advanced Fax Setup Answer Ring Pattern All Rings
  4. Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution. Solution four: Check VoIP digital telephone line Using a VoIP telephone service can cause faxing to fail because fax transmissions are sensitive to the timing of the signals used to transmit the fax. If using a VoIP digital line is necessary, changing the Fax Speed Adjustment setting to Medium might improve the ability to send a fax over a VoIP telephone line. Use these steps to change the fax speed adjustment to a lower speed.
  1. Press the Setup button (c01669474.gif ) on the product control panel.
  2. Press the right arrow (c01669475.gif ) to select Advanced Fax Setup , and then press OK .
  3. Press the right arrow (c01669475.gif ) to select Fax Speed , and then press OK .
  4. Press the right arrow (c01669475.gif ) to select Medium , and then press OK .
  5. Use the HP Fax Test Service to try to send and receive a fax.
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1answer

NO SETUP INSTRUCTIONS SUPPLIED WITH MACHINE. PLEASE SUPPLY

1. well its quite simple. all you to do is to connect the USB cable to the computer from the Printer (the printer also has a port for the USB)

2. then connect the main telephone line into the port labelled "LINE" behind the printer.

3. then you connect one end of the extra telephone cable supplied to the port labelled "EXT" behind the printer and the other end to the regular port on the telephone.

4. plug - in the power cable and put on the printer.

5. then you put the CD into the computer and run the set-up from the CD which is fairly easy.

6. after a few minutes you should have your printer running.
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