Delonghi coffee machine ecam23. Milk comes out of jug when turning machine on and milk also comes out after the water when cleaning the spout on the jug.

SOURCE: Delonghi Magnifica Coffee Maker the milk is not

You did not state anything about descaling, but every now and then, I also add water and descaler to the milk container and use the "Frothing" program to run through the water and descaling-solution (double-click the Cappuchino button).
I have also noticed that the first cup (and sometimes even the second) will produce less milk, and not as well frothed milk as later cups. My theory is that the machine is warmer when producing later cups.
If possible, you could try to run two-three frothings of plain water through before switching to milk. I realize this is inconvenient, but it could be worth testing this to see if it helps. We luckily have two milk containers and keep one filled with water just for the purpose of heating up (or whatever we do :) the frothing system before serving the first cappuchino.
Good luck!

SOURCE: I have a Delonghi Magnifica

I purchased a unit second hand for my wife's birthday today. It's only 4 months old, got it home, tested it, same problem... No froth!

I've read all the posts here and all were very helpful troubleshooting guides however they did not solve the issue.

Understanding how the frothing mechanism functions is half the battle in figuring out the solution. It's a simple vacuum type system. No doubt you've read about checking the orings. This is definately the first thing to check however if this is not the reason then consider the following.

The larger of the white tubes that has the red and black oring inserts deep into its port on the tap. Why? It pushes steam past the milk pipe directly into the chrome frothing tube which causes a vacuum essentially drawing milk up it's hose creating the froth. What you can't see without further investigation is that on the underside of the tube centered between the red and black orings is a small hole. This hole is responsible for drawing the milk upwards. If this is blocked, and it probably is then no milk and no froth. Use a really small screwdriver to carefully clean the white tube both from the front and the little hole underneath.

So in conclusion. Any air leak between the red and black orings will prevent the vacuum required to draw milk up the tube and alternatively any blockage of the milk channel will also obviously prevent the flow into the frothing mechanism. Hope this helps.

SOURCE: delonghi milk cleaning solution

Hi - I had the same problem and found your question in a web search. I eventually found the solution I think. On this page http://www.delonghi.com.au/support/material_safety/msds_milk_clean_cofdscale.pdf if you look at page 2 under recommended dosage, it talks about mixing the solution in a 1:10 ratio with water, working the mix onto the nozzle, and then rinsing.
Hope this helps!

SOURCE: delonghi magnifica promblems with water and milk

Frothing jug
For milk frothing issues, soak the milk jug cover in hot water and rinse several times. If it has a froth control that can be removed by sliding in the direction of travel towards the edge whilst jiggling it gently up and down. Clean off the little o-ring with a toothpick, be gentle. The control should easily slide and click back in place when done.

Froth still no good? Examine the milk coupling to ensure the o-rings are in the right spot and are pliable and undamaged. There should be an o-ring (usually green) on the top spigot, a (black) o-ring at the front of the bottom spigot and a (red) oring at the rear. The groove halfway along the spigot should be clear. Now with the toothpick and a hot moist cloth clean all the crud from the milk coupling, especially inside the smaller spigot. Check the tiny hole at the back of the larger spigot is not blocked.

Check the flow from the hot water spout is good. If not, there are internal issues, try descaling. If it is, test the frothing jug, if it is still weak either the jug cover or the milk coupling needs to be replaced. Get them to try a known good test jug at your local coffee service center to find out which, most will be happy to do this at the counter.