I have a Dimension 2400 Dell computer using Windows XP SP3. When I try to print I get the message that theDell 922 AIO printer can not communicate with the computer. Strangely, I can print with MS Office 2007 (trial) if I turn the printer on first and then use CtrlP. I get a message that the program has encountered a problem with ''dlbtjsw.exe''. If I click on ''Send a report'' and then click on ''Close'' when the second windows cmes up the printer procedes to print the page or if I click on ''Don't Send'' in the first window I get the same results, it prints the page Fred Blanck [email protected]

It could be a communications error message, the printer is not communicating with the computer.

Disconnect and then reconnect the USB cable.

Disconnect and then reconnect the printer power cable.

Restart the computer.

Remove and reinstall the printer software

If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.

1. Click Start®Programs or All Programs®Dell Printers®Dell Photo AIO Printer 962®Uninstall Dell Photo AIO Printer 962.
   
   
2. Follow the instructions on the computer screen to remove the printer software.
   
   
3. Restart your computer before installing the software again.
   
   
4. Insert the Drivers and Utilities CD, and then follow the instructions on the computer screen to install the software.
   
   

If the installation screen does not appear:

1. In Windows XP, click Start®My Computer.
   
   

In Windows 2000, double-click My Computer from your desktop.

1. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe.
   
   
2. When the printer software installation screen appears, click Install or Install Now.
   
   
3. Follow the instructions on your screen to complete the installation.
   
   

Communications error message
The printer is not communicating with the computer.
Communications error message
The printer is not communicating with the computer.

I assume the old computer was not Vista
This site has the vista 32bit driver
for Dell 922 AIO http://www.techspot.com/drivers/driver/file/information/8761/

The dell 922 uses the same driver as the 924. There is not a compatible Windows 7 driver available yet, but if you are using Vista or XP you can download the driver at
http://support.dell.com/support/topics/global.aspx/support/product_support/en/printers/aio?c=us&l=en&s=gen&~section=010

********If u have installed the drivers from the old printer cd (used for windows xp ) ..on to ur vista os ,,,then we have some real problem and could take time but can be fixed *****
If u have not installed any of printer drivers …then u should be able to print (cannot scan ) , jus as connect the usb cable to the pc and ur firewall or comp settings may be blocking the communication . *********replay to me and I will help further********

You need to go to Control Panel add/remove programs and remove all Printer programs. Then disconnect the USB cable, install the printer software until a message comes up that says plug in your printer. If no message comes up, complete the software installation and then plug in the USB cable. The computer should find the printer at this time.

my dell aio printer well not print systen 32 spool driver is close how do i get it to come on

My dell photo aio 922 says there a communication problem and i try to print i do everything it tells me to do for exaple recconect the usb restart computer and try and take the printer plug out but still i am haveing the same problem

Try to unplug the power cable as well as the USB cable of your printer for few minutes. Then plug it back in, check the lights again.

it's unusual to have same problem if completely uninstalled printer(removing printer, then uninstalling,after which use printer installation cd then re connect printer when prompted). If you have a spare usb port install software then connect printer to a different usb port. Lastly try; go to printers and faxes folder>right click on printer icon>properties>advanced, then click the radio button 'Print Directly to the Printer' and see if it prints. Also make sure this printer is set to default printer Try an updated driver, if any,from the Lexmark web site, as they are the same printer without the Dell logo. Your rating is appreciated.