I have downloaded the patch from the futura website, I have contacted the local agents for singer, I even received a new Autopunch installation disc from them. No luck, Everything works smoothly. Autopunch installs beautifully. But it just does not work. Can anyone help me please?
When you say it installs beautifully, but does not work, what do you mean? does it open at all, or does it not open?
Check the Futura website. There are specific instructions for how to setup the software to run in WIN XP mode and then after that is set, you have to install the WIN XP patch for Autopunch before it run.
When I looked at Futura's website yesterday getting information on installing this software on a Vista system, there are a number of things that you have to do, not just download and install the Vista patch. After you install the Vista patch, instructions are given on how to set the program to run in WIN XP mode and then you have to install the XP patch. Check the website for the specific instructions. Now if I could just find a copy of the base software to install (my mother-in-laws computer crashed and no one can find the install CD -- we found the other one and the DVD video disk but not the install). Singer wants to sell me the program again for $269.
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