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Al1914 screen goes blank and won't come back on until rebooting computer then doesn't stay on for more than 5 or ten minutes.This happened once before then stopped happening now it seems to be worse.
rockndeb2, Yes lots of monitors do things like that!! You need to tell us more. What exactly do you mean when you say Blank.? Did it have a bright, sharp, Win-Desktop image a second before it went to a BLACK SCREEN? Right after it went black, did you do the flashlight test? reconnect AL914 to a "known good" fully booted PC that has WIN-DEsktop showing. Then and only then, turn on AL914 and note how long it stays 'on' . When and if it goes to a black screen, hold bright flashlight about 1-2 inches from screen, just to see if the image of the DESKTOP is still present on the screen even though it is black!!! Try the light at different angles and report back to me. As it is now, I see only 2-3 options for you. 1. ACER warranty service??? 2. Call ACER, ask about a swapout program---you send them your monitor+$40 to $90, and they send you a same model REFURBISHED unit with new power supply/ Inverter / new cold cathode fluorescent tubes and 30 to 60 day warranty. 3. contact local TV/Monitor repair guy who knows all about repair of CCF tubes/switch-mode-power-supplies/Inverter supplies. I'm louie12fix on fixya or lmistyrel @aim.com Bye for now.
rockndeb2, Yes lots of monitors do things like that!! You need to tell us more. What exactly do you mean when you say Blank.? Did it have a bright, sharp, Win-Desktop image a second before it went to a BLACK SCREEN? Right after it went black, did you do the flashlight test? reconnect AL914 to a "known good" fully booted PC that has WIN-DEsktop showing. Then and only then, turn on AL914 and note how long it stays 'on' . When and if it goes to a black screen, hold bright flashlight about 1-2 inches from screen, just to see if the image of the DESKTOP is still present on the screen even though it is black!!! Try the light at different angles and report back to me. As it is now, I see only 2-3 options for you. 1. ACER warranty service??? 2. Call ACER, ask about a swapout program---you send them your monitor+$40 to $90, and they send you a same model REFURBISHED unit with new power supply/ Inverter / new cold cathode fluorescent tubes and 30 to 60 day warranty. 3. contact local TV/Monitor repair guy who knows all about repair of CCF tubes/switch-mode-power-supplies/Inverter supplies. I'm louie12fix on fixya or lmistyrel @aim.com Bye for now.
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ALL YOU HAVE TO DI IS HOLD DOWN THE POWER BUTTON UNTIL A SCREEN COMES UP THAT SAYS: "SUSTEM IS REPAIRING ITSELF". That screen will stay on and along the top of the screen you will see a percentage progress line of the repair in progress. (It will take around 4-5 minutes)
This is not a good sign and one of the most common causes with this device. I could tell you a series of troubleshoot.If that would not work, device needs to be send for repair.
Have you tried a hard reset? Hold the Home and Sleep buttons together for 10-15 seconds, until you see the Apple logo come up on the screen. You may need to do this while the phone is plugged into it's charger or a computer, so that it has power. Usually If it's stuck at that screen, and holding the buttons together for 10-15 seconds didn't help, then there's a hardware issue, and it will need to be replaced.
However, try few more steps
1. Connect to iTunes via USB. Do not disconnect for rest of these steps. iTunes may appear frozen or stuck with spinning beachball....this is okay, do not Force Quit iTunes. I tried a few times w/o it being connected to iTunes and it doesn't work. 2. Once connected, hold Home + Power until screen blinks then Apple logo comes back up. 3. Wait until Apple logo dims slightly (~5 minutes or less). Do NOT reboot until the apple logo dims. 4. Hold Home + Power again until it reboots and Apple logo comes back up. 5. After 2 min or so, the phone may vibrate once or twice. Continue waiting for the full 5 min until Apple logo dims slightly. iTunes at this stage MAY recognize the phone...do not sync or do anything in iTunes. 6. Hold Home + Power for the 3rd time until it reboots. Phone may vibrate again after 2 minutes or so. Eventually you'll break into your Home screen.
Or 1. Remove Sim Card 2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears 3. Replace Sim Card 4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.
Disconnect you phone from your pc leaving the wire connected to your phone not your pc. open itunes hold sleep wake button + home button until your screen goes blank... let go of sleep wake button and continue to hold home while plugging back into pc... should take about 15-30sec and itunes will see your phone in restore mode
IF THIS NOT WORKING
Try rebooting you phone by plugging it into the charger & turn wall socket on
If that also does not work then you need to take it the apple store.. They will replace it or service it.
This is the common bad capacitor problem. The caps have died inside, and they can be replaced. If you have basic electronics skills, you can go in, order replacement caps, and unsolder and resolder. If you can't do it yourself, you can take it into a shop.
Here is a link to the Cap plague that explains what happens in detail. But I repair these all the time with that symptom.
rockndeb2, Yes lots of monitors do things like that!! You need to tell us more. What exactly do you mean when you say Blank.? Did it have a bright, sharp, Win-Desktop image a second before it went to a BLACK SCREEN? Right after it went black, did you do the flashlight test? reconnect AL914 to a "known good" fully booted PC that has WIN-DEsktop showing. Then and only then, turn on AL914 and note how long it stays 'on' . When and if it goes to a black screen, hold bright flashlight about 1-2 inches from screen, just to see if the image of the DESKTOP is still present on the screen even though it is black!!! Try the light at different angles and report back to me. As it is now, I see only 2-3 options for you. 1. ACER warranty service??? 2. Call ACER, ask about a swapout program---you send them your monitor+$40 to $90, and they send you a same model REFURBISHED unit with new power supply/ Inverter / new cold cathode fluorescent tubes and 30 to 60 day warranty. 3. contact local TV/Monitor repair guy who knows all about repair of CCF tubes/switch-mode-power-supplies/Inverter supplies. I'm louie12fix on fixya or lmistyrel @aim.com Bye for now.
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