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Have to check the speed sensor. Either the speed sensor is faulty or the can be dust or speed sensor alignment.
If you wish to get some details; check the site linked here. Pull up older posts. http://electro-medical.blogspot.com/
If the is a Next Gen unit need to enter Diagnostic menu by pressing and holding pause then press clear twice. Continue to hold pause until until read service menu. press any arrow up and select system test ,then press
enter the display will begin to automatically scroll thru available options. press enter to access Main Motor Module the next window will be Speed Automatic.
Upon entering this test mode you will able to check the drive motor and motor control board. By using the the speed arrows you will be able see the actual speed if functioning if not it could possibly be the speed sensor or wire harness ( SIMPLE CONTINUITY CHECK WILL RULE IN OR OUT THE HARNESS ) and point the problem. Now if their is no belt movement then hit clear and proceed over to SPEED CONTROL ERRORS hit enter this test allows seeing the motor controller conditions that are being displayed on the motor controller display if any of these come up then the controller need s to repair or replaced:
Max Temperature, Maximum voltage, Fault Line 1 error, Static current trip and dynamic current trip ( this also can a running belt tension this can result in a cannot obtain speed error message ) hit clear to get out of diagnostic once you eliminated the problem. Good Luck!!!
Error 1 - Start up error. This is caused because the belt was commanded to move and the opto (speed sensor on the motor) has not seen any movement or the belts movement was interrupted prior to it reaching its commanded speed. To fix Verify opto operation in Diagnostics, Motor Test Mode, Section 2. Verify DC voltage at connector P6 pins 1 and 2. Verify that LED 4 on the Motor Controller flashes as the motor moves. Let me know if you need any more help. Fitness Fix-It
Unplug the treadmill . Remove front cover. On the right hand side if you are facing the front - in the siderail is a white switch that tells the treadmill it is all the way down. Check that it is in place and clean.
If you plug the treadmill in.{Do not touch any thing in the motor compartment} When you press start it should go all the way down [home] to contact the switch. You can also see the lit motor turn at this time before the belt will move it must be all the way down.
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