The distributor for LaGermania in North America has gone out of business. However, parts can be ordered directly from the manufacturer in Italy. A contact that worked is: Daniel Pedrazzini
Customer Support
BERTAZZONI S.P.A.
phone +39 0522 226415
fax +39 0522 226440
e-mail:
[email protected] that shipping will be expensive, but it is still much less than buying a new stove.Also, I have found a model sold in Australia that is very similar in features to the models that were sold here, with the exception that they don't have a separate burner lighting button. See update below -- as the Australian distributor dropped the La Germania line, so the link I had put here no longer works. You can get the manual and parts breakdowns and parts list using the google drive link below.
UPDATE: (January 5th, 2018)
Unfortunately, the Australian distributor no longer carries the La Germania line, and has removed all La Germania related information from their website. I uploaded the manual I had gotten from them and also the parts breakdown drawings and parts list that were sent to me from the parent company in Italy, Bertazzoni. This parts list can be used to order parts from Reliable Parts, which is a U.S. distributor of Bertazzoni parts, and they can order the La Germania parts using the parts numbers from this list by contacting their Bertazzoni reps and getting the Bertazzoni part numbers where they differ.
Here's a link to the directory that contains this information on a Google Drive. Using this link you should be able to browse, view and download the documents:
https://drive.google.com/drive/folders/1dYHsPsU-_WZ71kR4nLobiv7thY-lJV2t?usp=sharing
A few notes that may help people when repairing these 1990's La Germania branded stoves:
1. These La Germania branded stoves are well built and worth repairing. They are the same quality and similar build as the stoves currently being sold in the U.S. under the parent company's name, Bertazzoni. After replacing two burned out oven heating elements (see below) in mine in 2008, it has been operating flawlessly for over 10 years -- pretty good for a 1990's dual-fuel stove.
2. Some of the electrical elements can be replaced with domestic parts. For example, I took the burned out circular convection oven element to a local used appliance store (used appliance stores often have appliance repair departments) and was able to match it up exactly to a used convection element they salvaged from a domestic stove. Unfortunately, because this was a salvaged part, I was not able to determine the make and model of the "donor" domestic appliance, otherwise I would have posted it here. However, their technician assured me that it was a commonly available part. You just need to match up the dimension of the round element (both diameter, and depth) and make sure the wattage rating is about the same -- in my case the one I found was exactly the same, including the support brackets. Since in the U.S. oven elements are 220-240V rated, they will work in the La Germania (and Bertazonni) ranges. While I was at this used appliance store repair department I also looked for a replacement for the burned out lower oven element. Unfortunately I could not find an exact match for the lower oven heating element as I had for the convection element. However I did find a used domestic lower heating element that was approximately the same dimensions and wattage, and the end with the connectors very closely matched the original element, and so could be mounted and connected up exactly as the original element had been. I had to extend the two front support legs on it by about 1/2 inch, but that was easy to do with some scrap aluminum flat stock and a small bolt, a washer, a lock washer, and a nut to hold the extension in place.
I attached this extension to the bottom of the two V-shaped wire "feet" that were already welded to the front of the used element I had found. These two wire "feet" were welded at the top of the "V", so, being attached to the bottom of the "V" the extension wouldn't get the full heat from the element. This reduction in direct heat allowed me to use easier to cut and drill flat aluminum stock instead of using much harder to cut and drill flat stainless steel scrap stock. (I would not have trusted aluminum to withstand the heat of direct contact with the heating element.)
Because I was able to find workable domestic used parts, the total cost of repairing both elements was less than $20. It would have been far more costly just to have had factory replacement parts shipped from Italy.... I also was able to do the repair immediately instead of having to wait for the parts to arrive.
WARNING!!!! If using non-factory elements it is EXTREMELY important that you pay attention to closely matching the wattage of the existing elements. Putting in lower wattage elements will result in slower warm up times for the oven, and putting in higher wattage elements could be an EXTREMELY DANGEROUS FIRE HAZARD because the element would burn hotter than the stove was designed for and could potentially cause a fire due to this, OR it could cause a fire due to overloading and heating up or burning the supply wiring inside the stove because it wasn't rated to supply that high a wattage/current. WARNING!!!!
I realize that this kind of mix-and-match parts finding is not something that a person without some good DIY skills and experience would be able to do. However, competent professional repair people can and do use quality generic replacement parts all the time for out-of-warranty repairs -- they just make sure that the manufacturer is known for their quality and the wattage is an exact or very close match, and thus maintain the engineering and safety integrity of the stove.
3. Regarding getting factory replacement parts for these La Germania branded stoves:
While the parts can be ordered directly from Italy, I was quoted more than $100 just for shipping to get the parts I wanted shipped direct from Bertazzoni in Italy. Because La Germania and its parent company Bertazzoni produced very similar products, a great many of the parts were shared. Because of this, a Bertazzoni U.S. parts distributor like Reliable Parts will be able to supply many of the wearing parts (elements, burner caps, hinges, door seals, etc.) from their existing Bertazzoni stock. They would just need to contact their Bertazzoni representative and ask for the cross-matching part numbers between the two related companies when the part numbers differ. The U.S. parts distributors order a lot of parts at a time, possibly by the container load, which drastically reduces the cost of shipping for each individual part. So, if you aren't the experienced DIY type person that can work with matching and using domestic replacement parts, or just want to stay with the original factory parts -- attempting to get replacement parts through a U.S. Bertazzoni parts distributor could save you a lot of money (and time). I know this to be true because I researched getting the parts through Reliable Parts prior to discovering I could find and use domestic replacements.
4. The oven light bulbs for these stoves are hard to find, and expensive in the U.S. because of their shape and voltage. I was quoted between 8 to 10 dollars per bulb (not including shipping). However, if you do a search on a site like Ebay, you can find these bulbs for a lot less, even when considering the shipping cost. If you can wait for 2-3 weeks you can get a pair of these bulbs for about $2.50 from China or Hong Kong, including shipping. If you want to order from the UK to get quicker shipping, you can find them for about $8 for 2 including shipping. Just do a search for "25W 220V oven E14" or "25W 220V 300C E14" and you'll find them. Make sure they are high temperature rated (300 degrees Centigrade.) You can find them on Amazon as well, but I only saw Chinese suppliers listed (a 3-4 week shipping time usually indicates a Chinese seller).
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