Question about Maytag Neptune FAV6800AW Top Load Washer
Your experiencing symptoms of clutch malfunction with the FAV6800AW. Do you want to dive in and try to fix? Here is what is involved to pull the clutch out of your machine. Also read the last couple of post in this forum. If you call a repair service in your are looking at $300 +. If you can DIY the repair cost could be from $10 dollars if you just need a roller clutch clean up and re-lube to $50 -140 for a replacement clutch. I’m cheap and would go for the $50 Clutch.
First check is to lift lid and see if you can rotate the empty wash basket CCW with one finger. That will let us know if you are experiencing some drag with the roller clutches in the clutch assembly. Here is a step by step to remove the clutch. It is a tight work area but can be done with basic hand tools and basic mechanical skill sets.
What is the serial number of your machine? Just need the first two digits i.e. 10, 12, 14, 16. This info is located on the top right back side of the console.
Next comment will be the clutch removal process, this board has message limits.
Posted on Apr 24, 2009
I researched this forum on the same issue with my neptune. I printed out solutions and page 47 of service manual for my husband. He removed the clutch, cleaned the bearing, reinstalled it and I am now running better than ever. He said the bearings were not really that dirty but I told him that the clutch may not have been seated properly or had become loose with use. Either way.... YOU PEOPLE ROCK!! Thanks
Posted on Jan 22, 2010
Had the same issue as described above. The washer would get to the spin cycle and stop - remaining time would not change, washer would **** about and eventually error out with 'dC'.
Removed the clutch, cleaned and re-lubed the one way bearings - problem solved.
My clutch was exactly as described above. I was able to spin the clutch CW and then switching to CCW would slip - which it should not do. Once cleaned, it did not slip anymore.
Posted on Feb 12, 2010
I had the same problem as listed above. I opened the lid and took the front panel off, and determined the clutch was only spinning the tumblers and not the spin cycle. A liberal dose of WD-40 while the clutch was in place, as well as operating the clutch by hand a couple dozen revolutions fixed the problem. For now, anyway.....
Posted on Aug 28, 2010
Great info. My machine had been doing this and I didnt know what was causing it. I figured it was because of the large bulky items so I would go in and manually move them around. Well today it started the cycle but never errored out with the time remaining at 34 minutes with water still in the clothes in the tub. I got the service manual and was able to run the test mode to find that the tub would not spin on the tumblers would agitate. I cannot move the tub manually either direction. Is this the clutch or the transmission?
Thanks you guys are awesome.
Posted on May 29, 2010
Thanks ****! Your info was absolutely THE best info that I found on the web in regards to this issue. One correction though... The clutch/pulley bolt on the machine I was repairing had regular threads, NOT reverse threads as your post states. I was lucky to have a parts machine handy so that was the one I snapped the head of the bolt off on. YIKES! Thanks again for your input and please be aware of the problem ;)
Posted on May 05, 2010
I had the same problem ...i could hear the clicking when the machine was on the last spin cycle and the timer would always remain the same...so i took the clutch off and found it to have a broken spring tip where it attached to the black housing..i took needle nose pliers and bend a new loop and reinstalled the spring and white holding pin... put the washer back together and it works like it did when it was new.!!!
Posted on Feb 27, 2010
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Posted on Jan 02, 2017
I’m an owner of the machine and know it quite well. If the One-Way roller clutches in the clutch pulley hub and the upper roller clutch assembly (if your series use’s it) can be cleaned up and re-lubed you can be back in service today. See this post Clutch Fix. My roller clutches failed at the 3.5yr mark Dec 08 causing dc/UC errors for any size load. I cleaned up and re-lubed and it worked fine. I replaced the clutch to try this clutch assembly back in Feb 08 25001169 to see if it would work it does and I recommend it to all owners for your and mine FAV6800AW and the LCD flavor of this machine the FAV9800AW. The clutch will work for all series of those machines. If you have basic mechanical skills and want to save money try to clean up the roller clutches and re-lube or replace for $60. If you call in a repair service I think you will be in the $300 range to repair. I have changed my nickname from dh1200s to FAV9800AWDIY I have many postings on the clutch subject at this site and Fixitnow.com where my Clutch Fix posting has been posted for these machines.
Good Luck and post back if you need help to DIY. …. Rich
Posted on Oct 25, 2009
Testimonial: "Very helpful. Thank you"
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