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If you forget your PIN, it's possible to reset it by following these steps:
Open the System Settings software from the HOME Menu.
Select Parental Controls and tap "Forgot PIN".
You will be prompted to enter the answer to your secret question. Once entered, you will gain access to the Parental Controls front page. You can reset your PIN here by tapping "Change PIN" and following the on-screen instructions.
If you have also forgotten the answer to your secret question, you can have a master key sent to your registered email address by following these steps:
Open the System Settings software from the HOME Menu.
Select Parental Controls and tap "Forgot PIN".
When prompted to enter the answer to your secret question, tap "I Forgot". If the partial email address displayed on screen is correct, tap "OK". The system will connect to the internet and display further information. Shortly an email containing a master key will be sent to your registered email address. The master key is valid for 48 hours.
You can also remove the Parental Lock Code online on the Nintendo Website you just have to pay $0.50 and need the Serial Number which is in the bottom of the 3DS and the Confirmation Number and you will get an email with the Master Key took me some time to figure it out and it was easy. Option 7 thats in the bottom.
http://en-americas-support.nintendo.com/app/answers/detail/a_id/2982
How to Remove Parental Controls: Use the information below to remove any Parental Controls that have been put in place.
On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
Select the right arrow twice to reach the third page, then select "Parental Controls."
Select "Yes," to change the parental controls.
You will be prompted for your 4-digit PIN.
If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
If you do not know the answer to your Secret Question, tap "I Forgot."
The screen below will appear. Look at the top of the upper screen to see the date your system is set to, and make sure it is today's correct date.
If the date is incorrect, it will need to be changed in order for us to assist you (how to).
Type your eight-digit Inquiry Number in the box below and click "Continue."
Note: You must contact us on the same day that you get your Inquiry Number from the Nintendo 3DS
When your Inquiry Number is entered correctly on the website, you wil be given the option to join a live chat with Customer Service, or you can call Nintendo's Technical Support at 1-800-255-3700. You will need your Inquiry Number and the representative will give you a master code to over ride the existing PIN on your 3DS. *****Be sure that before you retrieve your inquiry number that you ensure the date and time is correct on your DS. For some reason this can result in an issue if this precaution is not taken.
In the System Settings Menu, go to the 3rd page, then select "PARENTAL CONTROLS."
Select "YES," to change the parental controls.
You will be prompted for your 4-digit PIN.
If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
If you don't know either the PIN or the secret question, the Parental Controls will need to be reset.
An Enquiry Number will be displayed. Ring the number given in the Nintendo DSi Operations Manual and provide the Enquiry Number. You will then be issued with a Master Key. Tap "OK" and enter the Master Key. Tap "OK".
Select "PIN" to change the PIN or "CHANGE SETTINGS" to update the setting you wish to change. Once the changes are made, select "DONE" to confirm any changes.
"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."
Try clearing pin code 0000 Manufacturer manual inside cover usually has factory settings Call operator for factory pin setting w/o manual
PUK code in PIN UNLOCKING CODE, which is required when you give PIN number wrongly for 3 times, so be careful with this This code is OPERATOR specific and not phone specific and you have to call you operator and get PUk if PIN is blocked...
if you provide PUK code wrongly for 7 time, your PUK may be blocked and sim may become useless.
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