First suggestion would be to connect scanner to another PC to see if the problem persists. Might also help to try to scan with alternative material (mix if slides and negatives) to narrow down where the issue lies. You could also play with features such as Digital ICE on and off. I'm afraid if none of these produce a functioning scanner you will need to contact Nikon to arrange a repair. There is really nothing the typical user can do to fix these machines at home.
SOURCE: vertical banding
Well not a complete solution but. . . It will help.
1st Digital Ice will screw up when trying to use it's infrared on Kodakrome so either don't use it or better yet don't use Nikons scanner utils. I use both Silverfast and Vuescan and will never look back yes they both solved this but the real issue is inside but do download a trial of vuescan before you go any further.
Your problem might be a cleaning of the mirror since mounted slides might "curve" in the frame differently and accentuate this issue. Look at this site I clean mine once every 6000 scans which works out to about once or twice a month.
I also recommend (a must do) is run your scanner on its side if you own a sf-210 feeder you already are so look at how this unit attaches on nikon's site or in your manual and do it. This way the guts are on their side (mirror not lying almost flat for all the dust to fall onto it).
Good Luck
Morphoto.ca
SOURCE: Nikon scan was unsable to find any active device
I may have a solution for the unrecognized film holder/clunking problem. The fix is not for the faint of heart, but you can do it yourself and save a bunch of money. The problem lies in the two rails inside the scanner that the film carrier rides on. After unplugging you scanner, remove the 8 screws from the rear of the unit and slide the cover rearward about 3/4" and then lift it straight off. Inside you will see two shiny machined rods running from front to back. The problem is those two rods have dried up lubricant on them and the film carrier drags a bit during film carrier insertion and/or scans. The easiest way I found to clean the rods is to remove the front cover (look for screws inside on each side), and then carefully slide those rods out (but NOT all the way) and wipe off what is exposed and then apply a little silicone lubricant to the rods (be very careful to not get any down into the lens area). Then slide the rods back in and repeat for the portion that is exposed in the rear. Carefully re-assemble everything and you should be all set. This fix worked for me on an 8000ED that I purchased used on eBay. Hope this helps someone. Brian
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