Dell Inspiron 6400 Notebook Logo
w
wajhia Posted on Oct 13, 2013
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Error code 0142

I am facing a problem my computer is shown an error code 2000-0142 and also boot mgr error need ur help

3 Answers

Rachel Gomez

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 88 Answers
  • Posted on Jul 22, 2022
Rachel Gomez
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Mar 04, 2022
Answers
88
Questions
0
Helped
67430
Points
281

Here are some of the most common reasons for Dell error code 2000 0142;
Loose SATA connection cables
Usually, people ignore the fact that the loose SATA connection cables can be a reason for your trouble. If IDE or SATA is not properly attached or are not in their finest condition, this may create an issue for you. Loose attachment at either one of the ends is prone to create errors like these.
Corrupt MBR and bad sectors on the hard drive
The viruses on your computer can corrupt the MBR, master boot record is a record on a hard drive that tells the computer where to find the Windows operating system. So, if the MBR gets corrupt, this issue might become your fate. Not only this but the bad sectors on the hard drive also the culprit of this error.
Hardware damage
If not the above two reasons, then certainly your drive has hardware damage. It may have mechanical damage, overheating damage, mechanical damage including a broken reader head and broken spindles, etc.


Greeting,
Rachel Gomez

Matthew Janney

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Mentor:

An expert who has written 3 tips or uploaded 2 video tips.

  • Expert 82 Answers
  • Posted on May 08, 2017
Matthew Janney
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Mentor:

An expert who has written 3 tips or uploaded 2 video tips.

Joined: Apr 14, 2017
Answers
82
Questions
1
Helped
118162
Points
445

How To Fix The Dell Error Code 0142?
Dell laptop error 0142 generates due to sudden hard-drive crash of the laptop by restricting users to perform its regular schedule which includes detection of all storage devices. According to Dell Printer Technical Support experts, it further leads to improper functioning of hard drives which leads to unsaved data in the laptop. But there is nothing to be worried about it much because our team has found a promising solution to resolve this issue promptly.
Steps to rectify Dell error code 0142
Step1: Windows disk installation and Reboot System
·Is it a big thing to take decision of installing disk of any other version of windows such as windows XP, 7 or vista into the PC. Installation should either be done by any of these available OS system and or by simply booting the system with the new disk. To boot the system with such external installed CD or DVD, users need to configure the OS with appropriate settings as advised by Dell Printer Tech Support team. While installing the windows CD or DVD, one needs to restart the system while holding and pressing the start button of the system via windows CD or DVD.
·Choose the start button to start the computer through CD or DVD drive. When you see that the screen is showing the "welcome to setup" message, then one needs to press and hold "R" key. If you have come across the dual boot or multiple-boot system then, choose the installation method which you wish to access via recovery console
·It is essential for users to insert the admin password for easy access to it.
Step2: Perform step 2 to finish the process finally
·Perhaps, for any random reason if users are unable to start the PC in that mode, then restarting it is essential in safe mode to reboot it in XP or Vista for scanning phase.
·Using the scanner button to repair system by typing the "fixmdr" command and then pressing enter to complete the scan and restart the PC is essential. For deadly damaged hard-disk, users need to repair or replace the hard by expert technician who can help you to complete this process successfully.
Come and explore our world-class Dell issues by calling expert technicians who are working at Dell Printer Customer Support Toll-Free 1-800-213-8289 department. Experience our utmost tech support solutions at completely feasible price rates to match up user's expectations.

Ad
  • Official Brand Answer 560 Answers
  • Posted on Oct 14, 2013
DellCares
Official Brand Answer
Level 0:

Joined: Jun 11, 2012
Answers
560
Questions
0
Helped
102083
Points
1292

Wajhia,

This error code represents a failed hard drive. It will need to be replaced. You can order a hard drive from the Dell Spare Parts Department by calling 1-877-717-3355 in the US. You can also go to you local computer shop to purchase a hard drive.

Thank You,
Dell-Jesse L
Dell Social Media and Communities

5 Related Answers

Anonymous

  • 118 Answers
  • Posted on Sep 04, 2009

SOURCE: ran a pre boot system assesment n hard drive DST

Looks like the hard drive is having problems. Here's Dell's website for running a diagnostics test on your drive:
http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&cs=19&l=en&s=dhs&docid=126A722713F6D0D0E0401E0A55174AE6&journalid=5F0481F5F35FFB00E040AE0AB7E15718&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=

Ad

Anonymous

  • 12 Answers
  • Posted on May 15, 2010

SOURCE: ERROR CODE 2000-0142

Hard drive is failing. Reseat hard drive cables. If it does not work, have to replace hard drive. probably damage from overheating or powersurges.

Anonymous

  • 132 Answers
  • Posted on May 31, 2010

SOURCE: error 2000-0142

Hi there!
The error code you have there means that the Drive Self Test failed. You can try to power down computer, disconnect and reconnect hard drive from the system board. Run the diagnostics , if no error occurs then it's a cable/connector issue, if it failed with the same error, replace you hard drive,
Hope this helps!

Anonymous

  • 14 Answers
  • Posted on Jan 27, 2011

SOURCE: Dell inspiron wont boot windows..I have ran a pre

That error is normally a bad hard drive. Replacement is fairly easy and not to expensive, but you will have to reinstall a Operating System to the new drive.

Testimonial: "quick and answered my question thanks."

Bee Santiago

  • 268 Answers
  • Posted on Oct 18, 2011

SOURCE: When I started my DELL Inspiron 1525 running Win 7

2000-0142 and 2000-0146 are hard drive SMART errors, indicating the HDD will fail.
To boot message about the AC adapter was a BIOS level message that normally appears when a Auto/air ac adapter or other 65 watt ac adapter is used to power the system.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Dell Inspiron N4020 Error Code 2000 - 0142

Your have miss listed your problem in the wrong category. This category is for cars and trucks, not computers.
0helpful
1answer

Dropped laptop, Error codes 2000-0142 and 2000-0123

Remove the HDD and test. Replace if necessary.
0helpful
1answer

How to fix error code 2000-0142

Hello,
This error code means that hard drive is a failure then I think to replace a harddrive.
4helpful
3answers

Error code 0142 message error code 2000-0142

My computer did boot up to the desktop, but was completely unresponsive from there when trying to open anything. I ran a system diagnostics and got this error with the status byte of 70. I rebooted into Safe Mode and was then able to open files. I backed up my stuff to a flash drive and then ran Error-Checking in the HD Properties which runs the CHKDSK function the next time the computer is rebooted. That found 2 bad file clusters and repaired them. One was a file called Windows.edb, which does the hard drive search indexing for Windows and was most likely my problem with the lockups. The other was a Napinsp.dll file. After these were fixed and the computer was rebooted, everything worked normally.
This HD is only 9 months old, but if this happens again, I'll replace it again.
0helpful
2answers

When I started my DELL Inspiron 1525 running Win 7 Ultimate, I got a white-on-black screen which questioned the voltage from power adapter. Diagnostic program run.. Stopped with the following msg: Error...

2000-0142 and 2000-0146 are hard drive SMART errors, indicating the HDD will fail.
To boot message about the AC adapter was a BIOS level message that normally appears when a Auto/air ac adapter or other 65 watt ac adapter is used to power the system.
0helpful
1answer

My laptop is inable to get past the microsoft loading page. I ran the test and got the error code: 0142. Msg error 2000-0142. Meaning there is a problem with the hard drive. I took out the hard drive and...

2000-0142 is an UNREPAIRABLE hard drive failure.
IF you can boot to windows, do so and copy any important data to a CD, DVD or external drive before it completely fails (If system will not boot in normal mode, try safe mode (F8 at boot)
If you cannot boot to windows, then you may be able to get a replacement HDD, install windows and drivers on it, then using a USB HDD adapter, see if you can find your data on the old drive.
Regardless, the only way to fix the computer is to replace the drive, there is no tool that will REPAIR a 200-0142 error on a hard drive, only replacement.
1helpful
1answer

Dell inspiron wont boot windows..I have ran a pre boot system assessment build 4118... I am getting the error code 0142. msg error code 2000- 0142 please help

That error is normally a bad hard drive. Replacement is fairly easy and not to expensive, but you will have to reinstall a Operating System to the new drive.
0helpful
1answer

Error 2000-0142

Hi there!
The error code you have there means that the Drive Self Test failed. You can try to power down computer, disconnect and reconnect hard drive from the system board. Run the diagnostics , if no error occurs then it's a cable/connector issue, if it failed with the same error, replace you hard drive,
Hope this helps!
Not finding what you are looking for?

253 views

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...