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Glynn-Ellen Harrell Posted on Oct 12, 2013

I am getting "Authentication Problem" with WiFi on 2 tablets - excellent signal. Accepts the security code and will hold for a minute or so.

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  • Bernd Steffen
    Bernd Steffen Oct 12, 2013

    What kind of os has the tablet (Win 8, Android or iOS), what is the protection mode of wifi (WPA2?), wich IAD (router) you have? This meens: to give some help, I need more information!

  • Bernd Steffen
    Bernd Steffen Oct 12, 2013

    Oh, I see it now - its a android-tablet!

  • Glynn-Ellen Harrell Oct 12, 2013

    Bernd: Both are Android - WPA

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Bernd Steffen

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  • Posted on Oct 13, 2013
Bernd Steffen
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I see three points:
1. check if the password of the router is the same you have signed in the wifi-account of your tablets - it's typical that a wrong password is prompted with no error message.
2. check if the wifi-protection of your router has the same type (WPA, WPA2) as your tablets use
3. check if the router accepts new wifi-devices, sometimes there is a checkbox "only known devices can access via wifi"
greetings, bernd-steffen

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