Why won't the Kenmore top loading washing machine agitate?
There are two types of Kenmore top loading washing machines. The direct drive models and the belt drive models. Direct drive models do not have a back access panel and the water inlet valve is located on the left side viewed from the rear while belt drive models do have back access panel and the water inlet valve is located on the right side viewed from the rear.
The most common problem causing a top loading machine not to agitate, particularly when the motor seems running, is a broken motor coupler for direct drive models and a broken or worn out drive belt for belt drive models.
The best way to exactly determine the cause is to access the drive motor. Open the back access panel for belt drive models and check the drive belt. Check the drive motor if it is running, humming or stuck.
Please indicate the model number of the washing machine if it is a direct drive model for the procedure in accessing drive motor.
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