Error message after head cleaning several times. Technical support states ink sponge needs replacing, but I can't free head to access sponge. Any ideas?
Hi Beverley
There is some confusion here. You say "ink sponge needs replacing" in an Epson C86 (although you have your query posted under HP Officejet 5610!) - I presume you mean the waste ink pads. If so, you need to dismantle the printer - the pads are not under the print head but deep inside the case. I can provide all the information you need to complete this task if you really want to do it yourself. Please post a new comment requesting this assistance if you do.
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