Question about NorStar T7316E Corded Phone

1 Answer

I have a mailbox I am trying to set up on a Norstar T7316E, but it won't give me the option of choosing a subscription mailbox; it automatically defaults to information, and it doesn't give me the option of changing it. I need this particular mailbox to have the ability of accepting voicemails, how do I fix this?

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  • Jennifer Kerr
    Jennifer Kerr Oct 10, 2013

    Additional problem: when trying to access the programming menu via **266344, I am able to get to the password screen, but it won't let me type anything in. The screen just displays 'Password' and then an option to retry, but when I press a number, it doesn't populate.

  • pat manning Dec 26, 2017

    You may have all your mailboxes used up. Check to see how many are programmed up and your limit.

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  • Contributor
  • 71 Answers

I would say you have all your mailboxes used up. See if you need all the mailboxes programmed up, maybe you can delete one from another user.

Posted on Jan 05, 2018

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SOURCE:

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Posted on Jan 02, 2017

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SOURCE: NorStar T7316E Corded Phone Problem - mailbox locked

You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Posted on Dec 24, 2007

  • 7 Answers

SOURCE: Norstar: Inactive Feature (981)

This generally happens from one of two things. Your voice mail system is connected to your phone system through a station port. If it loses connection it will not communicate with the phone system. Loose wire or connection can cause this. or it has just crashed and will need repair or replacement.

First thing you want to do is unplug the unit wait 15 minutes and plug it back in. wait 10 minutes Try feature 981 from a set that has voicemail. if nothing. hit feature 985 from a m7310 set or a m7324 set not a m7208. If it comes back with inactive fearture now your connection between the units is bad or the unit itself is bad. If it comes back with the voicemail intercom # and you cant get into any mailboxes it has lost all programming.Try this first.

Posted on Oct 23, 2008

ynotphone
  • 192 Answers

SOURCE: Unanswered calls will not go to voicemail

Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

Posted on Mar 25, 2009

ynotphone
  • 192 Answers

SOURCE: T7316e Nortel Meridian Norstar Telephone MANUAL

Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Posted on Mar 25, 2009

  • 18 Answers

SOURCE: My phone on our Norstar system rings & rings

Fress F985 u will get voicemail DN. Note down ur voice mail DN.
Go to programming of Norstar which will be F**266344 password will be 266344.
Dispaly shows u terminal and extensions.
press show
then next display will show u capabilities.
Press show then next display will show u FWD no answer.Press show then change put the voicemail Dn which u had written then next.
Now call will go to ur voicemail provided u have ur own presonal mailbox. If it is not there u will have to createe it otherwise it will go to general delivery mailbox.
Hope it will be helpful for u.
Thanks.










Posted on Jul 12, 2009

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1 Answer

I have tried all the solutions to the password reset and am still locked out of mailbox. Please help


If your voice mail system is a Call Pilot on a BCM phone system. Use Feature 983, enter the Log number 738662, enter the password set for the system. At this point the display should show Admin with options MBOX -- AA -- OTHR select MBOX. Select CHNG and enter the mailbox number which should be the same as your extension number. The display should now show Password with options of RESET and NEXT. Select reset and your password will be reset to 0000. Press the release button and call into your mailbox using the password 0000. The system will have you change your password and verify it. Hopefully this will fix your problem.

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Try below
You will need to dial into the system admin of the voice mail
Feature 983
the password is dependent on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

May 04, 2010 | NorStar T7316E Corded Phone

1 Answer

I have a Norstar T7316E phone system. I need to


Depending on the type of voicemail you have It can be accomplished by calling in to the office and when the main greeting starts playing press **, the administrator mailbox number, the password and the pound key (the administrator password must be changed from 0000). Once in the mailbox press either 9 or 99 at this point you can re record the main greeting.

Feb 24, 2010 | NorStar T7316E Corded Phone

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How do I remotely access voicemail messages for the Nortel T7316E?


To access your voice mail remotely, call into the voicemail and wiat for either the main greeting or your mailbox greeting to answer the line, press ** followed by your mailbox number password and then the # key (ex. **2251234#).

Jan 08, 2010 | NorStar T7316E Corded Phone

1 Answer

We have Nortel T7316. I have been locked out of the voicemail admin. I have tried all passwords I can think of but cannot get in. Please help


How do I reset a password on a Norstar Voice Mail mailbox?
Press Feature 983.
Enter the System Coordinator's Mailbox number (default is 12, 102, 1002, depending on length of extension numbers) followed by Password (default 0000).
Press MBOX.
Press CHNG.
Enter the mailbox number that is giving you troubles.
Press RESET. The password has been reset to default (0000).

Good Luck.

Aug 26, 2009 | NorStar T7316E Corded Phone

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I am trying to set up a mail box for my nortel T7316E phone system and the mailbox is saying I have an invalid password but I do not have the previous password for the system. Where do I go from here?


try to login with the code f 983, use the password 1020000. This will get you into the admin side of the vm, you can follow the menu's at this point and create, delete or edit mailbox's

Dan

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u have to delete all mailboxes and recreate it...

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chang the call log options to none on the specific phone you want it to stop on. or you can go to feature settings and change the call log options to 0 system wide..

Mar 26, 2008 | NorStar T7316E Corded Phone

1 Answer

NorStar T7316E Corded Phone Problem - mailbox locked


You will need to dial into the system admin of the voicemail
Feature 983
the password is dependant on how many digits your extensions use. 1020000 for 3 digit and 10020000 for 4 digit, 120000 for 2 digit.
go through the screens

Mailboxes, modify, scroll to password and press change.
Will reset to 0000.

Dec 19, 2007 | NorStar T7316E Corded Phone

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