Hello, busby_betty -
Clarification: You have a Marey ECO180 Electric Tankless Water Heater. If so, I checked the owner's manual, here:
https://marey.com/english/products/electric-water-heater/whole-house/eco180.htmlin case your problem was mentioned in the Troubleshooting section. It wasn't.
Therefore, before you call for a repair technician to come and evaluate your water heater, I suggest you telephone the Marey Customer Service number: 855-627-3955 to find if the Customer Service representative has any ideas on what needs fixing. Or, you can send an email:
[email protected] .
When you contact Marey Customer Service, ask about the nearest authorized Marey water heater service business, so you may call and make an appointment for a service technician to come to your home and check what is wrong and repair it.
If you were hoping an authorized Marey water heater repair person was sitting on Fixya.com waiting for questions about Marey water heaters, that isn't the case.
Note: It may be a problem with the water heater thermostat or the or the heating sensor. Also, check the information here:
https://www.doityourself.com/forum/water-heaters/548564-help-marey-electric-water-heater.html
(Copy the URL and paste it into the address box of your browser, if it isn't hightlighted as a link.)
The real problem may be with the electrical wiring and circuit to which the water heater is connected.
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