Yellow band when coping & scanning

while printer is on, yank out power cord, wait 1 minute , and plug back in , printer will print now with no candy striping

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)
and Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English)

You can obtain the drivers from the following link

ftp://ftp.hp.com/pub/softlib/software10/COL18476/mp-47754-2/AIO_CDB_Full_Network_enu_NB.exe

Happy to help

0x error codes indicate that the product has an internal error. Try to reset the printer:

1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button
7. Reinsert the cartridges, and then close any open doors on the product
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

I have this same problem and some sites said to uninstall the software then download the software from the HP site and reinstall it. So I am giving that a try tonight

I’m happy to assist further over the phone at https://www.6ya.com/expert/barbara_87cfe34e34050f26

I have changed the BLACK cartridge ( as suggested ) but still cannpt print or move breyond the PROBLEM Note that comes up to CHANGE the Yellow and Black Cartridge - I cannot SCAN or COPY leave alone PRINT - please suggest a solution - Thanks ,

Adrian

It is because coping is not the best way to get a perfect copy on the printer, Try scanning with computer using black and white photo it will come out much better if you are doing a pic. then use color picture.

HP forces you to have the color cartridge INTACT to DO ANYTIHNG. TIHS IS A POS AND AGAINST FEDERAL LAW.

Does it scan to pc with the line?

is your operating system Vista.......good luck. my printer worked fine w/XP, scanning and fax functions do not work to date with Vista.

r2d2