Had this collapsing problem and it was the webbing retaining strap that hangs down towards the rear of the basket preventing the frame opening out properly. More accurately it was the metal 'D' clip that secures this strap in place, if it is in the wrong position it stops the frame sliding fully open,and is not immediately obvious as the grey clips on the handle partially engage. Mine was driving me mad collapsing over kerbs and such. Actually removed the 'D' ring in the end and no more woes.(photo shows 'D'ring half removed )
Hi Lindsay
Not something we can advise you to repair yourself. Chassis would need to come in for our engineers to provide inspection / repair. If it is a 2008 model or younger we can provide this service. Standard charge is 39.99GBP and this does include courier collection & delivery of the product. Contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book it in.
SOURCE: Quinny XL formula screw
Phone dorel (they sell/own quinny) in the UK 00442082360707 or go to any shop that sell quinny they should have the part in stock
SOURCE: my buggy is a quinny zapp i dont know how to fold
First make sure the brake is on. There are two round Grey buttons, one on either side of the frame (about halfway down) they should have a small red triangular numbered sticker above them (1 & 2) Stand behind the pushchair where the handles are and press the left one in (that's number 1) and gently fold the frame a bit but not too much! Do the same with the right one (number 2) when the frame starts to fold in bend the bar down that sits between the handles and place your foot on the Grey pedal located at the bottom of the frame in between the brakes (number 3) and slide it towards the front of the pushchair, as you do this the whole frame should close up.
SOURCE: Spare back wheel and inner tube needed for Quinny
You can buy spare parts from www.buggypitstop.co.uk
SOURCE: quinny buzz stroller keeps collapsing when in use
Hi if you bought it within 60 days you can open up a claim on ebay & get a full refund. i sell them in perfect condition & would never sell 1 that is faulty. The only other option is if you are putting bags on the handle this will make if fold up on itself. contact me @ [email protected]
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