I've tried to reset the maintenance-kit counter with this procedure but had no success 1 Turn the MFP off and then on. 2 When the memory count appears on the control-panel display, press and hold 6 until all three LEDs flash once and then stay on. (This might take up to 20 seconds.) 3 Release 6 and then press 3. 4 Press 6 to select NEW MAINTENANCE KIT. 5 The MFP completes its initialization sequence. The maintenance-kit counter is automatically reset. I've done this process twice is there any other way to reset the counter? I've been looking around but have found nothing.

11.5.4 MAINTENANCE COUNT.
A. Use
• To display the count of the maintenance counter.
• When the counter reaches "0", maintenance call M1 or the service call will appear, according to the setting on MAINTENANCE COUNT. of SERVICE'S CHOISE.
See P.85 below
e
• To enter an appropriate counter value (0 to 999999) as the tentative maintenance time.
• Specify the setting on maintenance counter to "1" or "2": If the maintenance life is
reached, the maintenance call (M1) or service call [Call Service (M1)] will appear.
"0" : Not counted
1 : Counted (The maintenance call display is given when the counter reaches 0.)
2 : Counted (The service call display is given and the initiation of any new copy cycle
is inhibited when the counter reaches 0.)
NOTE
• The counter value is decremented until it reaches -999999 even after it has
counted 0.
B. Procedure
• The default setting is 0.
• When "1" or "2" is selected, a screen will then appear to allow the counter value to be
entered.






• To clear the count, use [CLEAR DATA] of the SERVICE MODE.


Procedure below to enter::


11.2.1 Starting procedure
1. Press the Menu/Select key.
2. Press the following keys in this order.
Quick Settings Quick Settings left arrow twice the right arrow then left arrow
.
11.2.2 Exiting procedure
• Press the Back/Stop/Reset key as many times as it is required to display the initial
screen.
11.2.3 Changing the setting value in SERVICE MODE functions
1. Select the desired item using [??/??/??/??] key.
2. Select the setting value using [??/??/??/??] key.
3. Validate the selection by pressing the Menu/Select key.
4. To go back to previous screen, press the Back/Stop/Reset key.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

This is a lexmark based machine with IBM logo's
1 of the 2 options should get you squared away
---- Option 1 ----
To enter the Diagnostic Mode:
1. Turn the printer off.
2. Press and hold the Go and Return buttons.
3. Turn the printer on.
4. Release the buttons when "Performing Self Test" displays on
the operator panel.
This counter is reset by the servicer after a "80 Scheduled
Maintenance" message displays (300K copies) and a maintenance
kit is installed.
To view the Maintenance Page Count:
1. Select Maintenance Count Value from the diagnostic menu.
2. Press Return to go to the previous menu.
To reset the Maintenance Page Count to zero:
1. Select Reset Maintenance Count. Pressing Select causes the
maintenance page counter to reset to zero.
- Reset Maintenance Count Saved displays momentarily.
When the reset operation is complete, the menu returns to
the Printer Setup Reset Maintenance Count screen.
---- Option 2 ----

Maintenance page count
This counter is reset by the servicer after a 80 Scheduled Maintenance message displays
(300K copies) and a maintenance kit is installed.
To view the maintenance page count:
1. Select Maintenance Count Value from the Configuration menu.
2. Press Return to go to the previous menu.
To reset the maintenance page count to zero:
1. Select Reset Maintenance Count from the Configuration menu.
2. Pressing Select resets the maintenance page counter to zero.
Reset Maintenance Count Saved displays momentarily. When the reset operation is complete,
the menu returns to the Printer Setup Reset Maintenance Count screen.

This counter is reset by the servicer after a 80 Scheduled Maintenance message displays
(300K copies) and a maintenance kit is installed.
To view the maintenance page count:
1. Select Maintenance Count Value from the Configuration menu.
2. Press Return to go to the previous menu.

To reset the maintenance page count to zero:
1. Select Reset Maintenance Count Configuration menu.
2. Pressing Select resets the maintenance page counter to zero.
Reset Maintenance Count Saved displays momentarily. When the reset operation is complete,
the menu returns to the Printer Setup Reset Maintenance Count screen.

This counter is reset by the servicer after a 80 Scheduled Maintenance message displays
(300K copies) and a maintenance kit is installed.
To view the maintenance page count:
1. Select Maintenance Count Value from the Configuration menu.
2. Press Return to go to the previous menu.
To reset the maintenance page count to zero:
1. Select Reset Maintenance Count Configuration menu.
2. Pressing Select resets the maintenance page counter to zero.
Reset Maintenance Count Saved displays momentarily. When the reset operation is complete,
the menu returns to the Printer Setup Reset Maintenance Count screen.

Page 3-17 of IBM's service guide

After printing 215,000 pages, the MFP alerts you to order a maintenance kit. The message can be
temporarily cleared for approximately 10,000 pages by using the CLEAR MAINTENANCE
MESSAGE item on the RESETS submenu. When the page count reaches 225,000, you can no
longer clear the message and you must install the maintenance kit. To check the number of pages
that the MFP has printed since new maintenance-kit components were installed, print either a
configuration page or a supplies-status page
the maintenance kit is Fusing element , pickup rolls for all trays, and transfer corona
To reset the maintenance-kit counter
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three
LEDs flash once and then stay on. (This might take up to 20 seconds.)
3 Release 6 and then press 3.
4 Press 6 to select NEW MAINTENANCE KIT.
5 The MFP completes its initialization sequence. The maintenance-kit counter is automatically reset.

You need to replace your Maintenance kit and reset the fuser count.

This counter is reset by the servicer after a “80 Scheduled
Maintenance” message displays (300K copies) and a maintenance
kit is installed.
To view the Maintenance Page Count:
1. Select Maintenance Count Value from the Diagnostic menu.
2. Press Return to go to the previous menu.
To reset the Maintenance Page Count to zero:
Select Reset Maintenance Count. Pressing Select resets the
maintenance page counter to zero. Reset Maintenance Count
Saved displays momentarily. When the reset operation is complete,
the menu returns to the Printer Setup Reset Maintenance Count
screen.

To enter the Diagnostic Mode:
1. Turn the printer off.
2. Press and hold the Go and Return buttons.
3. Turn the printer on.
4. Release the buttons when "Performing Self Test" displays on
the operator panel.
The tests display on the operator panel in the order shown:
• Print Registration
• Print Tests
• Hardware Tests
• Duplex Tests (If installed)
• Input Tray Tests
• Output Bin Tests
• Base Sensor Test
• Printer Setup
• Error Log
• EP Factory Defaults

Sorry English only.... hope you can read English or google translate it...

To reset the maintenance-kit counter
1 Turn the MFP off and then on.
2 When the memory count appears on the control-panel display, press and hold 6 until all three
LEDs flash once and then stay on. (This might take up to 20 seconds.)
3 Release 6 and then press 3.
4 Press 6 to select NEW MAINTENANCE KIT.
5 The MFP completes its initialization sequence. The maintenance-kit counter is automatically reset.

To reset the Maintenance counter yiu need to go into Config Mode.
Power on the printer while holding the 2 & the 6 button.
You will see the maintenence counter and can reset it from there.

Hi~
You can reset the maintenance count by going to the Configuration Menu.

Step 1: Turn off your X64x printer
Step 2: Hold the 2 and 6 buttons while the printer is off
Step 3: Turn on the printer but don't release the buttons yet. Keep holding those buttons for about 10 secs
Step 4: On your Operator Panel, you should see "Configuration Menu"
Step 5: Scroll down and look for "Reset Maint Count" and select it.
Step 6: Exit Config Menu and powercycle your printer (turn it off then back on)

Hope this is helpful... =)

<<ichtuscheeky>>

Hi bseema:
Hope that this helps you.
Resetting Fuser Life
This procedure restarts the counter that tracks Fuser life. Perform this procedure after
you install a new Maintenance Kit.
To reset the fuser:
1. From the Main Menu, select Information, then press the OK button.
2. Select Supplies Info, then press the OK button.
3. Select Reset Fuser Life, then press the OK button.
4. Select Reset Fuser Life NOW, then press the OK button to reset the fuser life