We think the power went out, and now both of our office Norstar M7310 phones don't produce a tone (or the correct tone?) on an active call anymore.
This is a problem because to call our voice mail or any "press this number" system we can dial in the number- but the other system doesn't recognize the tone. It is definitely our phones and not the systems.
Please help!
Have you tried un plugging then plugging them back in to reset them, if not you may have to power cycle the main system.
Its the problem from the system.
Go to the programming of Norstar by Feature **266344 and the password is 266344.
Go to line datd or line and make dialling made as Tone.
It will fix ur problem.
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