Western Digital Elements 2 TB USB 2.0 External - black USB 2.0 Hard Drive Logo

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Iqbal Posted on Oct 03, 2013
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Asus laptop with Win7 64 bit asks to format WD external drive while other laptops have no issue running it - how come?

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  • Master 20,706 Answers
  • Posted on Oct 03, 2013
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Joined: Apr 06, 2013
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You are not swapping from mAC to PC and back , right?
try other USB ports.
many external drives do not run with out an external power pack.
elements, use 4 diffr. 18watt power packs, Are you using the right one?

so plug that in ,first. then plug in USB , w7 must go Ding dong
or the USB is DEAD. (use this as #1 fact to follow)
then put ear to the case of drive, hear it spin?
if not ,there is no power, for SURE.
solve that first.
ok, it spins. (soft whirl\'g sound, do this when new to memorize how GOOD sounds)
for a tests, leave the USB cable , not connected.
let w7 boot to the desktop.
now plug in the USB HDD, cable.
W7 goes, Ding dong.
then see the USB icon in the tray, does it see the drive>?
Y/n?
click on that tray icon, i see USB to ATPI bridge then...
My externals (have many) shows as Z:/external below , bridge....
if not , USB is failing.
yes, ding dong, yes Icon, yes see drive above.!

then go to disk manager, type those 2 words in the run box.
start +run " disk manager"
CP(controlpanel)+computer management +disk management.
does disk manager see this spinning drive.
mine shows,. DISK 2 and is letter coded Z:
if not , the USB port is not working. or the drive is not with power.
if disk manager shows the drive, the assign a letter to said drive
now program manager can see the drive, with this letter Z.
it dont need to be Z , per ce\' but that letter is a nice flag.
step by step.

oops it has green tech, that means it goes to sleep.
make sure you turn that off first. or it may not show up at all.
it\'s so green its , invisible?

wd on their DL page has a spin down utility, use that.

  • _-__-___-_
    _-__-___-_ Oct 03, 2013

    how was drive formatted? there are many , which, NTFS is correct answer.

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5 Related Answers

Anonymous

  • 95 Answers
  • Posted on Nov 30, 2008

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

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Anonymous

  • 1 Answer
  • Posted on Jan 02, 2009

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

I had the same issue. Its not a power issue because it shows up in device manager. Heres what I did.

Right-click on my computer and click Manage>Disk Management

Your drive should show up there. Right-click on it. If explore is not grayed out, assign a drive letter to it and you should then be bale to see it in my computer.

In my case explore was grayed out. I had to click on the option to format the drive. After re-formatting the passport explore was available. I then assigned a drive letter to it and I have access again.

I guess somehow using it on multiple computers srcewed up the file-system on it. I was using it between windows and linux.

This fixed my problem.

Anonymous

  • 1 Answer
  • Posted on Mar 08, 2009

SOURCE: My PC is not recognizing my WD Passport 120GB USB external drive.

I had a similar problem with my WD passport 320GB. When I connected it to my laptop it never showed up on My Computer even though the blue light on the hard drive came on.
Here is what I did:  Right click on "My Computer" and click on "Manage" and then "Disk Management",. you should see your WD hard drive listed. then click on "change driver letters and paths"  and change it from the listed to another drive. I changed mine from G to F drive and it worked for me.

Crankstart

Chris

  • 696 Answers
  • Posted on May 08, 2009

SOURCE: WD My Book Essential keeps asking me to format

Hi,

There are two main reasons why this could be happening. Vista will ask you to scan/format any portable or flash drive the first time you plug it in as it prefers you use it's newer version of NTFS but it's not required. If this is the case there is an option on that pop-up window to continue without repairing the drive and it will work fine once you select that.

The other major possibility is that the drive was active at the time of the crash and that the file tables were damaged at that time. If this is the case your file are almost always still there but windows hasn't a clue where to find them, it's like somebody shot the librarian and you don't know the name of the book you want.

If it is the second problem you have a couple options depending on how bad the damage is.

1. Try the program"Get My Data Back" it's a bit amateurish but works well on deleted files and minor drive damage.

2. Send your drive to a pro(try one first if you like), there are a few good places in North America that offer cost effective recoveries on minor problems like this generally $100-$200, but it can be more if the damage is more extensive. Armor-IT Data Recovery has adverts in each US state and can be search in FixYa's Database, or on Google if option one doesn't work.

Hope this helps FixYa

Chris

Anonymous

  • 61 Answers
  • Posted on Sep 15, 2009

SOURCE: WD Elements USB drive not recognized

Try going to Disk Management and see if they show up there.

  1. Click Start
  2. Right Click My Computer
  3. Click Manage
  4. Click Disk Management
If your computer is recognizing a mass storage device they should show up in disk management and you can just assign them a drive letter.

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Asus k55a will not turn on. Power light comes on, fan comes on. No hard drive noise or any other light. Running windows 8.1

Take it back to where you bought it and ask them to check the Power Pak. But it sounds like the Hard drive has bit the dust.

I’m happy to help further over the phone at https://www.6ya.com/expert/wynn_5ba0205233ebfc15

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My computer doesn't recognize my hooked in to 3.0 USB port on my ASUS laptop, initialized, SATA 2TG internal drive that's within an external case.

depends on the operating system but normally if you can see the drive in pc manager (right click mycomputer icon, select manage, select disk management in windows) if the drive is listed then format it and allow automatic drive letter assingment
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I read that the WD Scorpio Blue Drives have an "Advanced Format." If this is true, then, my primary question is, "Is buying a new Asus laptop the most effective time/cost option to retrieve data from

Your drive is probably toast. Back up early and back up often. If you reformat you will lose everything. This sounds crazy, but please bear with me. Remove the drive and place it in your freezer and get it as cold as possible. A deep freeze is best. Let it sit overnight. Be prepared to reinstall it and fire up the laptop as quickly as possible. You may get it to fire up and boot properly. If so, have a brand new drive that you can clone. Clone the new drive and replace the old one. It is no good. note: After you replace the drive, you might get away with a reformat and use it as an additional storage drive, but it will always be suspect. don't store anything you want to see again. Backup, backup, backup!!!
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My WD passport will not pull up all folders and ask to format..

Run Chkdsk on the passport. To do it follow the steps.

Run the "Command Prompt" as am Administrator.
on "C:>" type chkdsk <your passport drive letter>: /f /r
after finished the check disk remove your passport and re insert it.
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How do I completely reset my external hard drive

1. You need to check how much free disk space is available on your laptop.
2. You need to check what duplicated files you have on both the laptop and the external hard drive and which is the latest version.
3. You need to decide to move the latest versions of the data files from the external hard drive to the laptop. This automatically delete these from the external hard drive. The older versions on the external hard drive can be deleted.
4. Now you need to check how much data is stored on your external hard drive.
5. If the amount of data stored on the external hard drive exceeds the available disk space on the laptop, then you cannot copy these files to the laptop.
6. If you have sufficient disk space on the laptop you can copy the data from the external hard drive to the laptop. I suggest you make a folder to copy this data to it.
You can now delete all the data from the external hard drive or you can format the external hard drive to make a clean external hard drive.


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