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Vita Mwakasula Posted on Oct 01, 2013
Answered by a Fixya Expert

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My old yahoo account email locked up. I want to use again. What do I do. Its asking to verify my email addres but my organisation changed the IP address from [email protected] to [email protected]? Please advise

1 Answer

Ina

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  • Expert 54 Answers
  • Posted on Oct 03, 2013
 Ina
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Joined: Dec 23, 2008
Answers
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You can try this Yahoo customer care number: 866-562-7219

You can also connect with a Yahoo Customer Representative from here: https://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_MAIL_CLASSIC&page=contact

5 Related Answers

Anonymous

  • 507 Answers
  • Posted on Nov 07, 2008

SOURCE: My yahoo mail account has been hacked and now not under my control.

we are not allowed to email someone directly just reply to this thread
read this
http://security.yahoo.com/

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Anonymous

  • 239 Answers
  • Posted on Apr 29, 2009

SOURCE: Oops! Looks like our servers are taking a break.

for this problems refresh your network server or reload again

Anonymous

  • 392 Answers
  • Posted on Jun 10, 2009

SOURCE: locked out of email account

unfortunately nothing can be done about this... yahoo follows very strict policies in the security issues...

Anonymous

  • 1 Answer
  • Posted on Nov 27, 2009

SOURCE: Can't get into Yahoo e-mail account

When I try to log into my e-mail, I am asked to verify my password. I enter it again, and it just keeps taking me to verify password. Tried changing the password, but it didn't make any difference.

romel youkhana
27th Nov. 2009

Anonymous

  • 74 Answers
  • Posted on Mar 24, 2010

SOURCE: https://edit.yahoo.com/commchannel/manage?.scrumb=...

Hi babaelf,
The problem is due to cookies.
Every time you sign in on a page a cookie gets set in your browser so the website knows it's you he's talking to. This way if some other person from another computer tries to access the same URL they won't be able because they don't have the cookie set on, thus they can't identify as being you.
This is the reason for which you can't access the email - you should first sign in using their sign in page so that they are able to set your cookie.
The sign in page is: https://login.yahoo.com/config/login_verify2?&.src=ym
also make sure you have cookies enabled in yoru browser settings!
Best Regards, WBW team

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Related Questions:

0helpful
1answer

How do I change my email addrs

you need to go to the website of the provider of your desired address, and try and set it up.
if you are using a yahoo email i.e. [email protected], goto yahoo and create a email account.
It will tell you what you can have.

if you are with a company such as AOL etc, you should contact them and ask them what email you can have.

You can not just have any email address, as typically most common ones are already taken
0helpful
1answer

Add email addres

  1. Tap the Settings icon on the Home screen.
  2. In the Settings dialog, tap Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Tap Gmail, Yahoo! ...
  5. After iPad takes a moment to verify your account information, tap Save.
0helpful
2answers

Wye i cont get my mail

Important information can sometimes be sent to an old email address that you no longer use.

For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.

Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.

If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.

Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.

Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.

The internet provider will ask you the security question you selected when signing up for the account.

If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.

Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email

Go to the Yahoo mail page which asks you for your Yahoo ID.

Click on "I can't access my account."

Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.

These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.

Yahoo will give you your user ID.

After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.

Start using your old Yahoo email account.
MSN Hotmail Email

Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.

Unfortunately, MSN requires you to remember the user ID.

Click on "I have forgotten password"

Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.

If you want to change password then you will be asked the security questions you specified when you registered the account.

Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.

Enter a new password.

Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email

Access the Gmail ID page and click on "I can't access my account."

Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."

If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.

Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.

Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.

Enter your user name on the page that comes up and then answer the confidential question that is asked.

Send password reset instructions to an alternate email and access your old Gmail email account.
0helpful
1answer

My email address disapeared from my screen.

Now which email account was it ????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.
0helpful
1answer

Changed email address

Which email account ??????

Important information can sometimes be sent to an old email address that you no longer use.
For instance, if you registered a domain name, a website hosting account, a PayPal, or eBay account with an old email address but forgot to update your account when you switched email providers, then messages sent by those sites will be overlooked.
Finding old email accounts is not that difficult, especially because email users tend to use the same user name, or variations of it, for all email accounts.
If you know, or have an idea of what the old user name was, then retrieving, or changing the password is simple, but each email server uses a different user name or password retrieval method.

Call your internet provider and tell them you have forgotten your email account.
Give them your name and account number, found on your monthly statement.
In some cases the Internet provider will want to email this information to you.
Be sure they send the information to the alternate email address which you can access.
You don't want them to send messages to the email address you can't currently access.
The internet provider will ask you the security question you selected when signing up for the account.
If you can't remember what you selected, then the customer service representative may ask for a user name, your address, or the telephone number under which you registered the account.
Reset the password with the customer service representative over the phone.
The representative will help you change the user name if needed and reset the password so you can access the account again.
Yahoo Email
Go to the Yahoo mail page which asks you for your Yahoo ID.
Click on "I can't access my account."
Make the appropriate selection from the choices.
If you choose "I can't remember my user ID" then Yahoo will have you answer the "secret questions" they asked when you signed up.
These questions will be something like: "What was your first car?" or "Who was your third grade teacher?" If you answer coincides with the answer you gave when you signed up for the account.
Yahoo will give you your user ID.
After recovering your user ID, click on "I can't access my account" again and select "I can't remember my password," then click next and you will be taken to a change password screen, where you can change your password.
Start using your old Yahoo email account.
MSN Hotmail Email
Go to the Hotmail, or the MSN ID page, where it asks for your user name and password
Enter your user ID.
Unfortunately, MSN requires you to remember the user ID.
Click on "I have forgotten password"
Choose whether you want your password mailed to you or changed.
Unless you have registered a secondary email, if you choose email then the password will be sent to the account you can't access.
If you want to change password then you will be asked the security questions you specified when you registered the account.
Questions are something similar to, "Mothers birth place?" You may also be asked for your zip code, or address.
Enter a new password.
Enter anew password when the MSN ID page loads again and access your old email account.
Gmail Email
Access the Gmail ID page and click on "I can't access my account."
Choose the appropriate selection from the page that loads.
Options include, "I have forgotten my password" and "I have forgotten my user name."
If you select "I forgot user name," then click on "retrieve user name page," which you will see further down on the page.
Enter the alternate e-mail with which you registered the account.
The user name will be sent to that email.
Select "I have forgotten my password" If you know your user name then choose and click on "retrieve password" page.
Enter your user name on the page that comes up and then answer the confidential question that is asked.
Send password reset instructions to an alternate email and access your old Gmail email account.
0helpful
2answers

My email and password has been hacked how can i recover them my facebook account has also been hacked.....please help i have had to change my email to a new address but the old 1 is still being used and i...

Good Day Tillyohara!

I am sorry to hear that your Yahoo Mail account has been hacked. Truly, if they hacked your Yahoo Mail account, then most of the sites that is associated with your Yahoo account might be accessed too. Just like what happened to your Facebook account.

You can try two procedures that might help you recover your Yahoo Mail account.

1. If you are lucky, and the hacker have not changed your security questions and answers,
you can go to
https://edit.yahoo.com/forgot?stage=fe100&src=ym&intl=us&done=http://mail.yahoo.com&partner=
Follow the on screen procedure, it will verify your identity, at the end you might get lucky again to reset the password.

2. Using your new mail account ([email protected]), write an email to [email protected]
Tell them the story about your problem and your interest to get your Yahoo Mail Account back.
They will response to your immediately and ask for some verification regarding the information you enter when you first created the account.

Or, you can contact their Account Security department for your account verification.
Account Verification department can be reached at:
866-850-4303
TTY 866-438-1601
The Account Verification team is available between 6 a.m. and 6 p.m. Pacific Time, Monday through Friday.

Please be aware that you will be asked for all of your verification information before they can offer assistance.




If there is anything that I can provide to you to help you further, just leave a comment.

You can comeback later and give my answers your four thumbs up rating.
0helpful
1answer

How to verify email addres in yahoo when you are in faebook?

you can go to account settings. there you can manage your account.
May 11, 2011 • Yahoo Mail
0helpful
1answer

How to verify [email protected]?

You verify your yahoo email by going into your yahoo account at the top screen. Put in an alternate email address that you can access. Under your yahoo account click verify email address and it should send you a confirmation email to verify but you must have an alternate email address. Good Luck
Any further questions feel free to ask.
Nov 25, 2010 • Yahoo Mail
0helpful
1answer

I can not remember your password Yahoo?

I do not know the email for Yahoo Support, but if you manage to contact them, explain the situation and tell them the names of folders, old emails and new emails that you have sent so that they can verify that it is your account. Also, try and remember the name of the network that you used when the account was set so they can verify the IP address.

Good Luck
Apr 25, 2010 • Yahoo Mail
4helpful
3answers

Can't get into Yahoo e-mail account

When I try to log into my e-mail, I am asked to verify my password. I enter it again, and it just keeps taking me to verify password. Tried changing the password, but it didn't make any difference.

romel youkhana
27th Nov. 2009
Aug 09, 2009 • Yahoo Mail
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