SOURCE: KitchenAid Microwave Model KCMS1555 does not work
Assuming your inside
light, turntable, and internal cooling fan all come on when you try to microwave, with the
symptoms you
have, I would most strongly suspect a shorted high voltage rectifier
diode or a bad magnetron, or a loose and possibly corroded connection
on the magnetron's terminal.
The diode is a fairly
cheap fix, and the mag will cost more.
If you or someone you
know
decide to look into it, we have critical safety information and
disassembly information at our site, and our link is at our listing here on FixYa.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting, testing, and locating
components.
At
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
If you don't find your mini-manual,
or if you want to look at it before removing the controller, you can
download it here.
Here are some links you
or someone you know can use for test help, but read their safety
warnings first:
http://www.gallawa.com/microtech/diode.html
(if it's not shorted or burned, it's
probably okay)
http://www.gallawa.com/microtech/mag_test.html
http://www.gallawa.com/microtech/xformer.html
http://www.gallawa.com/microtech/cap_test.html
You can find links to helpful exploded
view diagrams and part ordering help
here. I recommend that you bookmark that
link to your favorites.
Accessing some
components for testing and possible replacement will require you to
remove the oven from the wall.
If
so, the installation instructions are very handy, and it's best to have
two people since the microwave can be heavy and awkward.
You can download owner's manuals
and installation instructions for several brands (including Amana, Jenn-Air,
Kitchenaid, Litton, Maytag, Roper, Tappan, Thermador and Whirlpool)
here.
If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you (usually $75 -90) or
the labor charge to do the work(usually $75 -90 more) . See the model tag in or on the
unit for the date of manufacture.
If
nothing else, you can save about $75 by taking it to the shop yourself.
We're happy
to help you with free advice and we'd appreciate your thoughtful rating
of our answer.
SOURCE: microwave not turning off when door opened during operation
It is likely a bad door switch or mount. See the help file here.
On some models, the door switches, fuses, and TCOs / thermal cutouts / thermostats must be checked, too. See photo below.
There
should be a "mini-manual" (tech sheet) hidden inside the unit
- behind the
back, behind the control panel, or hidden on the left side behind the grille - which is
very helpful when troubleshooting, testing, and locating
components.
You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.
We're
happy
to help you with free advice and we'd appreciate your thoughtful rating
of our answer.
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