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Anonymous Posted on Sep 26, 2013

My dyson will not vacuum carpet. Why? - Dyson DC07 Animal Bagless Upright Cyclonic Vacuum

2 Answers

Jeethu

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  • Contributor 20 Answers
  • Posted on Sep 19, 2017
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Jeethu
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  • Dyson Master 894 Answers
  • Posted on May 06, 2017
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Hello, this is Ava with Think Crucial.

To fix any you vacuum problem, a proper maintenance will do the trick. Most of the time cleaning the filters, checking for blockages and clearing the passageways, and cleaning the brush roll assembly will resolve this. And if after doing maintenance it is still the same, that replacing the parts will most of the time make your vacuum work like brand new.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/

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5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Mar 07, 2009

SOURCE: DC14 Dyson vacuum, not vacuuming carpets, beater

possible bad roller or bad clutch assy

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Alex

  • 97 Answers
  • Posted on Jul 29, 2009

SOURCE: dyson - can't push the vacuum

try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )

Anonymous

  • 53 Answers
  • Posted on May 31, 2010

SOURCE: dyson dc 17 vacuum. brush not moving

The cog belt is probably not aligned with the motor gear. Watch this video and follow its instructions closely.

Anonymous

  • 11 Answers
  • Posted on Feb 13, 2011

SOURCE: Is the Dyson pulling carpet fibers, not dirt ?

All vacs with revolving brushs will damage rugs, especially rugs made from natural fibers. I recommend that you only use a smooth bottom nozzle with no brush at all. To remove gritty damaging soil vacuum the back with your Dyson or other revolving brush vac over a hard surface floor. Make sure to stay away from the edges and fringes. You will be VERY impressed with what comes out this way and it is easy on the rug.

Hope this helps

Stephen "Dusty" Roberts
Certified Master Rug Cleaner
www.luvarug.com

dumfriesdon

Dyson Solutions Dumfries

  • 102 Answers
  • Posted on Mar 22, 2011

SOURCE: I have a Dyson all-floor model (not the ball). I

Sure, on the side of the machine you will have a knob, you can use this to tuirn the brushbar off and have suction only.

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Related Questions:

0helpful
1answer

We had an older dyson vacuum that worked great until it had to be replaced and now our new one it works great on short carpet but is very difficult to push on thicker carpet.

Hi Ronnie, it's Jack at Dyson.

I'm sorry to hear you're having difficulty using your new Dyson vacuum on this particular type of deeper-pile carpet. It's possible your new machine has higher suction at the cleaner head, and this could mean it needs slightly higher push-force on certain carpets with deeper, denser pile, or thick underlay. You may find it helps to use the vacuum with the brush bar switched - carpet manufacturers will sometimes advise vacuuming deep-pile carpets in this way.

However, I would encourage you to get in touch with us directly so we can take some further details about the issue. When you have your Dyson vacuum easily to hand, please call the Dyson Customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). Our experts will be happy to discuss your concerns.

We'll look forward to speaking with you.
0helpful
2answers

Is there a Dyson vacuum that Will work on high pile Mohawk carpet?

Patty,
I am not sure about any of the Dyson vacuums being able to handle that carpet. I work at an Oreck store on the weekends and I know that we have had several customers come in with the same question as yours and we recommend the Oreck Magnesium RS or any of the Miele vacuum cleaners. They have been tried out on Mohawk carpet and have been found to work well. Hope this helps!
0helpful
1answer

Dyson instructions

If you have a particularly thick carpet you may wish to turn the brush bar off. This will make the machine easier to push, however it will not vacuum as effectively. Dysons can sometimes feel a little difficult to push when vacuuming carpets because they have such great suction.
0helpful
1answer

Dyson 33 wont push on plush carpet

Hi there,

I'm sorry to hear you're having difficulty using your DC33 on this particular carpet. If you haven't already contacted our Helpline, I'd encourage you to do so, as we'll be able to discuss other options which may be more suitable for your needs.

You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com
0helpful
1answer

My Dyson DC17 gets carpet fibers stuck between the brush bar belt and where the belt attaches to the machine (not the brush bar end of the belt) Then it shreds the carpet fiber and I have to tear it apart...

Hi there,

If you're concerned that the amount of fibre your carpet is shedding seems to be excessive, I'd recommend consulting your carpet manufacturer to determine if this is normal, as the shedding period will vary according to carpet type and usage. They may also be able to offer advice on the best way to vacuum it, as they sometimes suggest vacuuming certain carpet types using suction only.

Kind regards,

Jack
Dyson Online Customer Support
0helpful
1answer

Just purchased a new Dyson animal vacuum and cannot push it thru the carpeting. I have it set to the highest pile carpeting but it is impossible to push. Seems to work fine on less thick carpeting.

Hi there,

I'm sorry to hear you're having difficulties using your Dyson cleaner on this particular carpet. You may want to contact your carpet manufacturer to check it's suitable for cleaning with a vacuum cleaner equipped with a revolving brush. Manufacturers sometimes recommend cleaning certain types of carpeting using suction only.

If you have any further queries about using or maintaining your Dyson vacuum cleaner, please get in touch with us directly. One of our experts will be happy to provide the information and assistance you need. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support
0helpful
2answers

Is the Dyson pulling carpet fibers, not dirt ?

You need to shut the brush roll off. It is ruining your rugs, the dyson has a very aggressive roller and can hurt some types of rugs and carpets.
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