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Hi push in the main circuit breaker reset button .. check tiller console fuse under the battery pack also check to c if battery pack is seated properly Cheers
Turn the battery pack up side down and you will see holes around the outside of the case. With a long (12") Philips screw driver, remove 8-10 screws. carefully turn the pack back on it feet and the lid will come off. Be careful with the wires inside the battery pack and make a note of where they go.
Rachel you need 2 12/12AH batteries that are located in the battery pack under the seat. Simply pull the battery pack from the scooter and with a standard phillips screwdriver remove the many screws attaching the battery pack together (simply turn the pack over to get to the screws) There will be two wire on each battery and also a heat sensor attached to the side of one battery remove the wires from each battery and carefully reove the heat sensor. You can bring one of the batterys to your local battery warehouse type store or a provider and purchase 2 new ones reinstall like you removed attaching red wire to red terminals and black to black terminals and reattach the heat sensor to the side of one battery (you can use packaging tape to reattach). replace all the screws to put the case back together and reinstall in your scooter. Charge the batteries with you charger until the charge light is green then happy riding HOPE THIS HELPS
I just fixed this problem in a Go Go Elite that was less than 6 months old. We would plug in the charger and the "charge" light would not turn on, just the "power light" I took out the battery pack (check manual for instructions), removed the cover (8 philips head screws) and checked the voltage on the two batteries. One read 4.5 volts and the other 4.7 volts. They should both read at least 11 volts, ideally 12 volts. Evidently the Pride charger will not work if it detects that the batteries are too low. So I took out one battery at a time and connected a 12 volt auto trickle charger to it for 3 hours on each battery. Checked voltages and it brought them back up to 11.5 volts. I reinstalled the battery pack and then connected the Pride charger and THEN it showed a "Charge" light. I left the pride charger on for 12 hours and it brought it up to full charge.
Advice: Don't let your batteries get too low or the factory charger will not work.
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