Running but not collecting water

Several things can cause your problem:

Dirty or clogged air intake filter. Remove and clean the filter according to the Owner's Manual instructions.

Dirty coolant coils. Clean and dry the coolant coils.

The humidity extraction level is set to high. Lower the level to 35%

Not enough free air space around the unit. Maintain at least 12" of air space around the entire unit.

The ambient air temperature at floor level is to cold (between 40 - 60 degrees F). Raise the unit up off the floor onto something sturdy enough to handle the weight (including a full tank of water) and the vibration during operation. This happens frequently in basement applications.

Depending on the age of the unit, the refrigeration coolant may need to be recharged.

The humidity sensor has failed and needs to be replaced.

All of the above are where you start troubleshooting and hopefully solving the problem.

I have this model and need to know how do you clean the filter or replace. I have never done either.....

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. This situation will have to be addressed by a qualified technician.

Good luck.

Hello,

First, make sure the humidistat isn't set too high by adjusting it to the lowest humidity setting and running it again.

Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue.

This situation will have to be addressed by a qualified technician.

Take care.

I have dehumidifier Whirlpoot Gold Model #39R171E Serial #H/XE11M1K 6203A it was working fine last year, but this year it is not collecting any water, it is running for day. I opened it, cleaned the filter (which was mostly clean) & it still has not water in bucket. What is wrong & is it possible to fix it by myself.

I have a Whirlpool dehumidifier model AD50LJ0: the compressor starts but then appears to trip out. The fan keeps running. It does not condense and water. Can you help?

I am still unsure here if your saying that the fan motor is running with the compressor or not? can you clear this up for me.

I have a goldstar dehumidifier model #dh2510a. It runs but does not collect any water in the tank. I have pushed the tank up to the red button in the back. Is there a fuse or something else I can do.

the unit is iceing the coil ck for air flow clean coil or its a more serious poblem like refrigerant or compressor capacity dan