I tried to start my SX100 with weak batteries, and received a "Lens error, restart camera" message. The lens cover is stuck open about 1/16 inch, and I get the same result with fresh batteries (I tied with 3 different sets, including new lithium batteries). How can I get the camera to start?
I just had the same issue when one of my children drop the camera. I'm not wanting to break anyone's camera but I was able to open the lens cover and pull the lens out and then turning it on it retracted and worked just like it should.
Give the lens a turn hope it works.
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I tried to turn the lens, but it is fixed solidly into the camera body and won't turn. I could not work an earlier poster suggestion to pull out the lens, because I see no way to reach inside past the outer shutter to grab the inner movable lens housing,
I appreciate the reply, but I still see no way to open the lens cover. The external shutter blades can be pushed back, but how do you grab the lens, which is deeply recessed, to pull it out???
when i turn on my camera, it give me the message lens error restart camera, i used the finger to pull the len out then turn it on, surprise it is working.
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