Exercise & Fitness Logo

Related Topics:

Posted on Apr 19, 2009

Lights on at the power supply but display doesn't light up and no stair resistance.

I have a stair master 4000pt. We have moved it several times. The second time it was moved it acted like it had a short in it and then it started working. Since then it was working fine until we moved it from one room to another. Now it is doing the same thing it did the last time but we haven't managed to get it to work,the problem: It won't power up although the light is on the power supply indicating that it is getting power. The display doesn't light up and the steps don't have resistance. It is as though there is a short in a wire or something but I don't know where to look. The power supply that lights up? the wire between the power supply and the machine? Got any ideas? I would appreciate your help in determining what I need to replace. Thank you

2 Answers

Anonymous

Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 14 Answers
  • Posted on Apr 29, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Governor:

An expert whose answer got voted for 20 times.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Apr 28, 2009
Answers
14
Questions
0
Helped
11393
Points
79

Remove the cover on the side where the power cable goes in. There is a connector on the inside there. Inspect the wires going from the inside cover to the alternator. Sometimes the wire pulls out of the connectors. Other than that you will need to troubleshoot all the wires with a meter and see where your power is getting lost.
A good tech support line is National Gym Sypply if you know how to use a meter, know the names of the parts, these guys can help.

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 13 Answers
  • Posted on Aug 10, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Aug 10, 2009
Answers
13
Questions
0
Helped
9784
Points
29

There is a white and black wire inside the cover. make sure they are connected. it's only 12 volts , so you will not get shocked..

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Why does my stairmaster 4000pt randomly shut off

Replacement Parts for Fitness Exercise Equipment at SPORTSMITH

Check continuity of the console cable. If this checks out, open the console and look for any corrosion on the circuit board. If this seems to be the issue, you will have to find someone to repair the circuit board as they are no longer available.

You can find more parts for the 4000PT at the following link: Stairmaster Stepper 4000PT Parts Power Supply Spring Hub SPORTSMITH net
0helpful
1answer

Need battery, 4000PT

If you have a 4000PT, chances are, you do not have a battery. This machine requires and external power supply. These can be viewed on our Website. Stairmaster Stepper 4000PT Parts Power Supply Spring Hub SPORTSMITH net
0helpful
1answer

Need parts and manual for stairmaster4000PT

Stairmaster Stepper 4000PT Parts Power Supply Spring Hub SPORTSMITH net

Click the manuals tab in the middle of the screen. This will give you the link to download a PDF of the manual.
0helpful
1answer

My stairmaster 4000pt has power to the box, but does not get power to setup display.

Check to see if the red L E D light is on if it is then the problen either we have bad soldier connections or the thermal fuse has opened up. If you are good with a multi-meter and soldiering irondo the repair if not a TV shop should be able to take care of this, or go to gymparts.com you can prchase a new one for $55.00 plus tax & s/h they also can repair it or exchange it.
0helpful
2answers

Stairmaster 4000pt pedals lose resistance during workout

THEIR IS A TRANSMISSION ASSEMBLY IN THIS UNIT THAT CAN FAIL.. TAKE THE SIDE PANEL OF INSPECT THE ALTERNATOR BRUSHES THEY MAY BE WORN THUS ALSO CAUSING THIS PROBLEM THE LATTER WOULD A CHEAPER REPAIR
9helpful
2answers

Stairmaster 4000 crazy console

Check all connections from power source in inside the cover where alternator is to upper display then if the problem still continues I suspect your upper console is going south. Call National Gym Supply @ 1-800-496-7278 they can either repair it or may have a exchange board for you.
2helpful
2answers

Stairmaster 4600pt pedal falls without warning

i have the stairmaster 4000pt which was bought new in 2003. in 2007, i started experiencing the same problem, the right pedal would sometime slip and fall to the floor. i called the local fitness store and they came and replaced the hub assembly and that resolved the problem until now. The left pedal is now slipping.
Not finding what you are looking for?

669 views

Ask a Question

Usually answered in minutes!

Top Exercise & Fitness Experts

Sportsmith LLC
Sportsmith LLC

Level 3 Expert

920 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66835 Answers

john h

Level 3 Expert

29494 Answers

Are you an Exercise and Fitnes Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...