My wife's son recently purchased an epc minibook computer. For the life of me I have been unable to get this machine to connect to the wireless modem we recently had installed in our home. The signal...
Some facts are needed here...
1. Does the Netbook connect to any other network without issue? Like McDonalds, Starbucks, Local Library, friends house, etc. If not then the problem is netbook related. If you can connect elsewhere, then the problem is with your wireless device or configuration.
2. Assuming you are running Windows 7... Does the wireless modem/router you are using at home have any known issues supporting Windows 7 or Vista? Look this up online with the device manufacturer.
3. Does the modem/router have the latest firmware installed? again look this up online with the manufacturer or get assistance from your service provider if under warranty.
4. Is the router configured for WEP or for WPA type wireless security? If it is configured for WEP wireless security, this can and often does affect connectivity for some devices. Always use WPA type wireless if possible. The ONLY reason to use WEP would be to support some old wireless device that does NOT support WPA. WPA is faster and more configurable and more secure.
5. Did the netbook EVER connect successfully via wireless on this network? If it did, then try deleting the wireless profile on the netbook for this connection and try reconnecting again. If it still does not work, but you can connect elsewhere without issue, then you definitely have a wireless security issue.
6. Try temporarily disabling the wireless security and connecting without security. If it still will not connect, then replace the modem/router.
Good Luck
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