Sounds like an overload on the board. Be sure you're not drawing more amperage out of the plugs on the front of the unit than is listed (typically 12.5 or 20 amps is the limit). If you try and draw more or a surge on the appliance happens during startup, you may end up having to use the 240 volt plug and direct that into a distribution panel to get the 110v unhindered by the plug limitations.
SOURCE: My "KDE19STA3" Kipor generator keeps showing fault "L&H Freq.
this is telling you that the power frequency is above or below the safe limit and so shuts down.
do not run a load but
press the function button and hold then switch on but dont start keep holding until ph2 or similar is displayed then start read the frequency and adjust the engine speed until it reads correct then try will full load and adjust accordingly 1 or 2 hz either way will be ok
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