Tray full light won't go off & the tray is empty

Yo James,

I know nothing of your unit, but I've never let that stop me before??.

Sounds like a sensor is stuck in the "tray full" position and popping an error message based upon what "it" is detecting.

OK, how does the unit know from "full tray" (what ever that means). I'm a big believer in problems being created by dirt, crud and in your case, coffee grounds. Unless the sensor (switch?) itself has failed, I'll bet there is debris fouling the system.

Find the "full tray" (what ever that means ??) sensing mechanism and clean/replace it and I'll bet you will solve the problem.

All the best.

The Tray Full indicator lights on the appropriate stacker tray
(applies to dual stacker only).
•
A message displays on the printer control console that
indicates which output tray is full.
•
In automatic switching mode, the system automatically
switches over to the second tray (if it is empty) when one
tray is full (applies to the dual stacker only).
•
If only one tray was selected or if both output trays are full,
the printer stops.
•
The picture on the graphic display shows the location of the
full tray.
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Brother Printer Support

sensor that check the paper tray full or empty is out of place or bad

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hair dryer. Remove both tray inserts and dry thoroughly, paying special attention to the sensor area in the center of the upper tray.

http://www.espressotec.com/media/downloads/57/SA1260_Odea_Giro_plus_manual.pdf The red light comes on, doesn't it? The light indicates that the water tank could be empty or the drip tray is full. Tell the coffee machine that it has enough beans, but to please the machine you will fill the water tank and empty the drip tray. Good luck, kolbrun

The sensor in the bin that detects the ice to tell if its full could be bad. That or the control board.

Call company ASAP..
and they may give you a new one..
after my research.. many have a lot of troubles,
some are different than yours.
or call 1-800 555 1212.. for company information
to call company..
Bummer not having Coffee when you want it.

Check the two contacts at the back of the tray. Be sure they are cleans as well as the plastic space between them. Then using compressed air clean where the contacts enter the machine in the rear. Usually there is moisture back there and the machine assumes the tray is full of water.

Hi, Turn off the machine and turn back on again. If both lights are permanently on that means you need to empty the dreg tray. Pull out the tray and wait until the red light start flashing, then put back the tray, the red light will go off.
Another meaning is when you press the coffee button and see the red light came on, that means the grinder motor is not working. Hope it will help.

I have the Pictogrphy 3500 service manual, however I also can not find error code H29.

I need to refresh myself with the printer operation and need to fix it myself.

Need more info drop me a line santilaat methownetcom