Machine washes very well but some thinner materials are coming out the machine [Miele novotronic] with holes in...either a thin straight line of small burn-like holes, or slightly larger randomly spread holes.
I'd bet the holes are the same size as the holes in the dryer tumbler. the only thing I can think of is that your dryer isn't tumbling and the heat that is pushed through the holes is burning your clothes.
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The motherboard governs the release of the door so I'm afraid you need to contact plumber. you could try unplugging it and seeing if it will release after few minutes
There are a number of reasons this could happen.
(1) If the items damaged are nylon or silk (very fine fabric )and the machine is on a fast spin they could be forced through the holes in the drum and get nicked by the heater as the drum turns.
Solution is don't put fine fabric on very fast spin programs.
(2) There could be a weak joint in the inner drum which opens out during fast spin or a heavy load. Test the inner drum by pushing down on the edges where the back meets the wall.
(3) Overloading the machine. Put less in
More than likely the problem is actually the inlet valve which only partly allows water to flow into the unit. you would need to remove the lid and replace the inlet valve which is on the left hand back corner of the unit. Valves are available from Miele
Right side of compartment for powder when Pre wash is selected.
Middle compartment for powder when Pre wash not selected
Left side with flap for fabric conditioner.
most likley you have a rough surface in the drum, you may have had a underwire from a bra poking through one of the holes in the drum which has now distorted the hole allowing a sharp edge to protrude inward and damage the clothes. empty the machine use a torch if needed and rotare the drum looking at the surface for inperfections (dipmles in the reflection of the surface) once found use something wood or plastic to push the burr outward) away from the clothes I used to use a soft screw driver handle to move the burr away. if its not this then check the door gasket these can wear away and start to tear clothes but this usually looks more like a burn than a small hole.
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