I for got my blackberry id - Computers & Internet

Overview





There are two scenarios whereby a BlackBerry smartphone user is unable to log into BlackBerry World with the BlackBerry ID when the SIM card has been removed from the smartphone.

1. If the SIM card is removed from a smartphone where a BlackBerry ID has not been previously set up, then the option to skip the login to BlackBerry ID will be available.
   
   


2. If the SIM card is removed from a smartphone where a BlackBerry ID has already been set up, then the option to skip the login to BlackBerry ID will not be available. The BlackBerry smartphone user will be required to log in with the last known BlackBerry ID credentials.

Workaround

If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email.



If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:




Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.



To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.

1. Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
   


2. Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then click Submit.
   


3. Enter the Answer to the Password Recovery Question, then click OK.
   
   Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
   


4. A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
   


5. Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
   


6. Locate the password reset email and select the Change your BlackBerry ID password link.
   
   Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
   


7. When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
   


8. A confirmation message will display once the changes have been saved successfully.
   


9. Moving forward use the newly created password whenever logging into BlackBerry ID.

If you would like to keep your existing BlackBerry ID account and simply change the email address that is associated with the account, use the steps for your specific device below.
Note: Your new username must not already be associated to another BlackBerry ID.
If you need further support, you can get BlackBerry ID support here.
On the BlackBerry 10 smartphone:

1. Swipe down from the top of the home screen and tap Settings.
2. Tap BlackBerry ID.
3. Tap the edit Edit button.
4. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
5. On all-touch devices, press and hold the space bar to hide the keyboard.
6. Tap the Submit button.
7. Read the confirmation message, and tap Continue.
8. Enter your BlackBerry ID password and tap OK to complete the change.
9. A message is displayed to confirm the change was successful. Tap OK to return to the BlackBerry ID settings screen.

On the BlackBerry smartphone running BlackBerry 7 to 7.1:

1. From the home screen, select Options > Device > BlackBerry ID.
2. Clear the Username field and enter the email address to use as your BlackBerry ID Username.
3. Press the Menu key and select Save.
4. Enter your BlackBerry ID password and select OK to complete the change.
5. A message is displayed to confirm the change was successful.

On the BlackBerry PlayBook tablet:

1. Swipe down from the top bezel or tap the Settings icon.
2. Tap BlackBerry ID.
3. Tap the BlackBerry ID Information pencil icon.
4. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
5. Tap Submit.
6. Enter your BlackBerry ID password when prompted and tap OK.
7. A message is displayed to confirm the change was successful.

On the Android device, iPhone, iPad, iPod touch, or Windows Phone:

1. Open BBM.
2. Tap the More button (3 dots).
3. Tap Settings. If using a Windows Phone, also tap General.
4. Tap the BlackBerry ID email address.
5. Enter the BlackBerry ID Password and tap Sign In.
6. Tap Edit Account Information.
7. Clear the BlackBerry ID Username field and enter the email address to use as your BlackBerry ID Username.
8. Tap Save.
9. Scroll to the bottom of the Account Information screen and tap the Done button.
10. Tap the Back button to exit Settings.

From a web browser on any device or computer:

1. Visit http://www.blackberry.com/blackberryid.
2. Under Already have a BlackBerry ID?, click Sign in.
3. Enter your current username and password, and click Sign In.
4. Next to Details, click Edit.
5. Clear the Username field and enter the email address to use as your BlackBerry ID Username, then click Save. A confirmation email is sent to the email address.
   
6. Open the email from [email protected] with Subject: Confirm your BlackBerry® ID email address. In the message body, click confirm your email address.
7. On the Confirm your BlackBerry ID screen, enter your BlackBerry ID password and click Submit.
8. A message is displayed to confirm the change was successful.

BlackBerry 10 devices

1. Tap Settings followed by BlackBerry ID
2. The BlackBerry ID username is displayed

BlackBerry 6, BlackBerry 7.0 or BlackBerry 7.1

1. From the home screen select Options
2. Select Device followed by BlackBerry ID
3. The BlackBerry ID username is displayed

BlackBerry Device Software 4.0 to 5.0

1. From the home screen select Options
2. Select Third Party Applications followed by BlackBerry ID
3. The BlackBerry ID username is displayed

BlackBerry PlayBook OS 2.0

1. Tap Settings followed by BlackBerry ID
2. The BlackBerry ID username is displayed

If you are asking me what your Blackberry Messenger password is, I have to smile. If you are in a business and have a Blackberry administrator in IT support, that party can change your password.
Do not panic. Below is an alternative:

However, you can try this Blackberry support page to change your password: http://us.blackberry.com/bbid.html or look at
https://blackberryid.blackberry.com/bbid/recoverpassword/

Hi Anna,

1. On the home screen of your device, click Options.
2. To find your existing BlackBerry ID on your device, do one of the following:
   • Click Third Party Applications > BlackBerry ID.
   • Click Device > BlackBerry ID.
   • Click BlackBerry ID.

Good luck!

Greetings,
Try going to this web page :
Forgot my BlackBerry ID Password And Recovery Question
and check the last reply on the page:
Re: Forgot my BlackBerry ID Password And Recovery Question.
Start first with these please:

• KB28685 How to reset the BlackBerry ID password using the password recovery question
• KB32111 "The link is no longer valid." is encountered when attempting to reset a BlackBerry ID password
• KB26361 How to change or reset the BlackBerry ID password
• KB28111 Unable to reset BlackBerry ID password when using a BlackBerry hosted email address
• KB28232 BlackBerry ID reset email is not being delivered to the associated mailbox

If you have forgotten your BB ID credentials AND have non-BB access (e.g., Outlook, webmail, etc.) to the email account that is currently configured to your BB ID account, then those instructions should allow you to recover access to your BB ID account.
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However, if you do not have access to that email account, then your challenge is much greater, and you have a choice to make depending on your circumstances:

1. If you have no AppWorld records that you require to retain (e.g., purchase records for apps), then simply abandon the BB ID and create a new one. To do so, however, does require a device WIPE:
   • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
2. But, if you do have AppWorld records that you must keep, then you require human intervention. To receive that, you must ring up your mobile service provider and convince them to escalate your case up to BlackBerry. Further, you must convince BlackBerry to provide you with a solution -- which likely will either be resetting your current BB ID so that you can again access it or having you create a new BBID and they will manually move your purchase records over. Note that I have no idea if they will be willing to do this, but there is no other way that I know of to retain your prior AppWorld purchase records.

Good luck!

You can reset your forgotten blackberry ID passoword here:
BlackBerry ID Password Reset

Check your registered email account. There might be back up option in your phone from email.

.

How to recover a BlackBerry ID using a BlackBerry smartphone

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating "A request to reset your password has been submitted"
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: [email protected])

Note: Don't forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"





6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!
How to recover a BlackBerry ID using a BlackBerry Playbook tablet

To recover your BlackBerry ID password using a BlackBerry Playbook tablet, follow the steps below. Something to keep in mind is that you may be asked for the answer to the security question that you created during the initial setup of your BlackBerry ID.

1. On your BlackBerry Playbook tablet, open "Options" by taping the gear in the top right corner of the Home Screen
2. From the menu on the left tap "BlackBerry ID"
3. Tap the Pencil icon to the right of "Change Password"
4. Tap "Forgot password?"
5. Enter your password recovery question which you created when the B BID was initially set up and tap "OK"

. Open "Messages" on your BlackBerry Playbook tablet or log into your mailbox/web mail using the BlackBerry Playbook tablet browser and select the email from [email protected]
7. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"
8. The link will open the web browser on the device, enter the new password in both fields and tap "Submit".

• That's all there is to it!

On a BlackBerry smartphone running BlackBerry 7 or BlackBerry 7.1:

1. From the home screen of the BlackBerry smartphone, go to Options > Device > BlackBerry ID
2. The BlackBerry ID username will be located in the Username field

On a BlackBerry PlayBook tablet:

1. Navigate to the Options icon.
2. Select BlackBerry ID.
3. The BlackBerry ID username will be displayed under BlackBerry ID Information.

How do I reset my lost or forgotten BlackBerry ID password?
BLACKBERRY ID USER GUIDE
You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.
How do reset my lost or forgotten BlackBerry IDpassword