My pearl 8100 ball has stuck at "turning radio on" will like to know how to ubstick it?

it is because of the dust accumulate din between the trackball and the wheels...so remove the trackball and clean it....u can be abe to do it by your own... for assistance watch this video,to solve this problem http://www.youtube.com/results?search_query=blackberry+pearl+8100+trackball+repair&aq=f

If the track ball is stuck, there's something that's preventing it to roll. Cleaning it should be the solution, but you need to contact the manufacturer and have them clean it for you. Because that track ball is not easy to remove.

Thank you!

pearls have been know to have the track ball go out on them best bet is to take it to store to have them clean it if you try to clean it and you break the silver ring you void the warranty and will have to pay for whole new phone, in the end they will replace the phone for you

You can actually pop the trackball out and clean it and the sensors. remove (gently) the silver ring around the ball. if you break it you can buy new ones cheap.. it just snaps in to place. then the ball will fall out and you can take a q-tip and rubbing alcohol and clean it.

yes sure!

just take it apart and clean the track ball area with amedical alcohol and brush, remove dirt from it!

plz give a good rate

that happend with mines once!!

Hi,

Common faults with Pearls, do you have warrenty on the Phone?

Send it back for replacement as its hardware fault.

I hope this helps,

Thanks.

turn your phone off and turn it back on and clear your memory cache.

It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.

If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

First, turn off the device. While pressing down firmly on the track ball roll the ball in all directions.

If that doesn't work, then you may need to take out the track ball and blow it out with compressed air. The link below shows how to disassemble the track ball:

http://www.blackberryforums.com/general-8100-series-discussion-pearl/113889-how-clean-trackball-your-pearl-8100-a.html

It should just be a manner of turning on the media player on the phone and pressing the button just the left of the roller ball (it's got 7 dots on it) and sending using bluetooth while the headset it on.