Sent over very large print job to Konica 601. It got stuck in job list. We can't delete because it is our billing and we can't resend as one file, just as 375 small ones. HELP

no just resend it

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Hi Kenneth,

This can be a number of reasons.
When you go into the job list and look at the job history, Is there an error message saying "Deleted due to error" or something similar to this in there?
If it does, highlight the job and select "Details" to the lower right and please post what the "Error details" are.

Does the machine work ok as a copier? Not as a Printer but a copier? if so then check you printer properties and insure that the paper is correct portrait or landscape, thickness correct draw check a different computer.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

If you're not the admin then you can't have access to the job history delete options but note that job history only keep records of jobs done not save the actual jobs done. Jobs can only be saved into the box and accessed from there.

Sounds like you have print jobs stuck in the print queue. Try deleting all documents in the queue and resending print job. Some print drivers choak on PDF documents. Try updating the print driver by download it from the manufacturer.

Try deleting printer then re-installing printer and updating the print driver.

You need to update the printer driver on the Mac G4.

Your print buffer is full in your hard drive.

Remove programs you don't use
Defrag the Hard Drive
Delete Temporary files in System Tools

Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

I've had that problem before too, and found out that there were copies of the printer that had somehow installed themselves on my computer. All I needed to do was to choose to print with "konica minolta copy 1" instead of the one that I *thought* was installed and it worked. I then deleted the original printer and just stuck with the copy.

Here's the fix if when you send an email attachment from another application it gets stuck in the Outlook Outbox...
[HKEY_CURRENT_USER\Software\Microsoft\Office\Common\MailSettings]
"StrictAccountOrder"=dword:00000001
Tooks us a long time to come up with it but great to have! It's fixed in Outlook 2007.
Bill
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