GE GSS23SGSSS Stainless Steel Side by Side Refrigerator Logo
Anonymous Posted on Apr 17, 2009

Defrost Heater or Main Control Board, Which one is at fault?

GE GSS23SGSSS Refrigerator

If the main control board is at fault and there is no obvious burn side on the board, and I replace the defrost heater with a new one, will it damage the new defrost heater if its the board is at fault.
If the back panel is frozen, is the problem the defrost heater or main control board or can it be both. Is it a good idea to replace them both or what other parts need to be replaced

The temperature in my freezer right now is 25F.

  • glwoods7900 May 11, 2010

    what is easist way to check continuity on heater element? I have 2 elements and a thermostat linked to together into 1 plug.

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  • Posted on Apr 17, 2009
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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} To answer your question I know of no reason the electronic type of board would cause the heater to go out unless the defrost thermostat (or sensor) and board stuck in the defrost possession and did not stop the heater. Any time you replace the board and have had a defrost problem a check of the heater will either confirm or eliminate it but the defrost sensor should be replaced if the board is being blamed for non defrost. I cant rule out 100% that a bad board will not cause a heater problem but the high 99% range is most likely. If you have a volt ohm meter and can find the heater circuit on your board and the freezer has been running down to correct temp you can check the defrost circuit by ohming it out. Lower resistance of 10 to 60 ohms is common. Anything higher will require ohming the heater out directly and the defrost thermostat will be open if the temperature is above the stats range.

Common to all self defrosting refrigerators / freezers is the need to move air around to pickup heat inside the compartment. Common to all frost free refrigeration to maintain this feature are 3 items:
1 and initiator (defrost timer or circuit board),
2 A heat source for defrost (Usually an electric heat element but can be other types of heat sources)
3 A safety limit to stop the heat source, leaving it warm enough to defrost and keep the heat contained where it will not affect the compartment advisedly. In a standard type defrost (non - electronic) it is called a thermostat. In an electronic board defrost it is called a sensor.

The defrost timer / or board will never be in the Freezer. Other than that it could be in the refrigerator section behind a plastic cover or metal cover on the back outside. It could also be under Neath the front corners or center of the front kick plate.

A timer you can turn the cam clock wise till it clicks. A board will depend on the manufacturer as to how to send into defrost for a test. A sensor on the defrost type board may be required to by-pass into defrost or test mode.

The freezer section has the only cooling coil. It sounds like it is blocked with frost and thus won’t let the air circulate from freezer to refrigerator.

There is a defrost timer, (or board), a defrost heater, and a defrost safety thermostat. Any One of these or a combination of 2 can be your problem. If you have a energy efficient model that has electronic controls then you will have a board. The procedures for checking the circuit on a board vary by manufacturer of the board used and manufacturer of the appliance.

The defrost heater always has resistance and is attached to the freezer coil.
The defrost thermostat is also attached to the heater electrically, unless it is an electronic sensor type. Sensor types have a range of resistance that needs to be known to check and varies slightly with the temperature of the sensor.

If I haven't lost you here you maybe equipped with the life experiences that will allow you to do most of these checks. If its over your understanding I recommend you contact a reliable technician..

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  • Posted on Apr 17, 2009
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No it wont damage the heater.most problem i see with ge side by side ref. is glass tube heater.most likely your problem was with the glass tube heater.

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Freezer is cold but refrigerator is warm
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If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the first step is to check the defrost system for problems. A key indicator in determining if perhaps you have a refrigeration defrost problem is visible frost on the evaporator coils. If your unit has frost you will need to check your defrost heater assembly, the defrost control, and the evaporator fan motor for a malfunction. Replace any erroneous parts as necessary.
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If your issue is that the freezer is cold but the refrigerator is not as cold as it should be, the damper door could be broken or jammed. The damper is a door that opens and closes to allow cool air to flow from the freezer into the refrigerator unit, and if it fails to operate correctly, not enough cold air will enter the refrigerator to keep it cold. The damper can be replaced if it is no longer operating properly.
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Pull the interior panel of the freezer back off and check the defrost heater and defrost thermostat for continuity. The thermostat needs to be cold when you test it, so leave a good amount of ice around it. If both of those test good, then the main control board (which controls almost everything on that unit) is bad.

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