Dear all, I have a "Trascend StoreJet 320 GB". I

SOURCE: Transcend external hard drive not working.

Contact Transcend Support:

[email protected]

Matt Rubin

• 161 Answers
• Posted on Apr 06, 2010

SOURCE: hi, i can't download some files to my transcend

You drive is formatted for FAT32. What that means is the way data is stored on the hard drive is an older method that does not support files over 4GB. The benefir of FAT32 though is it can be read and written in both Windows and Mac. If you hate mac (as we all do) then screw FAT32. I almost forgot, if you use this hard drive with the xbox 360 do not continue as the xbox 360 for some ******* reason 360s can only read FAT32. The new format we are going to go to is called NTFS (new technology file system) which is made by microsoft, makers of the xbox 360. lol

Anyway first backup everything you have on that disk. Either on a computer or burn it to DVDs cause if you don't you will lose everything.

Plug in the drive, right click on My Computer (or its just "computer" now) click manage. Go to disk management on the left pane. It will take a minute to detect all your drives. You will see your 500gb drive. Double and even triple check it is your transcend drive. Right click it and click format. Change File System to NTFS.

pankaj rautela

• 1252 Answers
• Posted on Oct 07, 2008

SOURCE: detection problem

check it on other usb ports, also replace the usb cable

SOURCE: My Transcend StoreJet 320 GB USB 20 Hard Drive is

Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

SOURCE: My External Harddisk 320 gb transcend not detected

I would recommend trying the fix on this page if you are running Windows XP

http://support.microsoft.com/kb/925196