Hi,
Try deleting spooled print jobs,
Windows method.
1. On the taskbar, click Start, type run in the search box,hit enter.
2. Enter the following in the run box:
net stop spooler (and hit enter)
3. Delete all files in the following folder:
C:\Windows\System32\Spool\Printers
4. Once the spool files are deleted, start the spooler again:
Start, click run, enter the following below.
net start spooler
as in Net(space)start(space)spooler
Same on a Mac, need to be in terminal window.
/Applications/Utilities/Terminal.app
Process is the same in here.
I hope this helps
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