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Please follow these steps:
•1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
•2 Turn off the printer.
•3 Remove any paper trays. Inspect them for wrinkled or damaged paper.
•4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
•5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
•6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
•7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
•8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
•9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
Where the toner bottle inserts into the holder, make sure the OLD bottles nipple is not stuck in there, this issue will not allow the new toner to flow into the system and the machine thinks it has an empty bottle
Is "CH" steady or flashing? If it's steady, the door is not shut properly. If it's flashing, the machine doesn't detect the presence of the toner cartridge (defective toner cartridge). Try another toner cartridge (an empty cartridge will do).
To get the blue handle to stay locked sometimes takes fiddling with it when the cartridge is in.
LED pattern Possible Problems and Solutions Your system has some problems. If this problem occurs, contact your service representative. On Line/Error LED lights red • Paper jam occurs. To solve the problem, see “Clearing Paper Jams” on page 5.6. • The front cover is open. Close the front cover. • Paper tray is empty. Load the paper in the Tray. • The toner cartridge is out of toner. Remove the old toner cartridge and install a new one. See “Installing the Toner Cartridge” on page 2.4. • You pressed the Cancel button while the printer is receiving data. • In Manual Feed mode, there is no paper in the manual tray. Load paper into the manual tray. • If the printer is receiving data, the On Line/Error LED slowly blinks green. • If the printer is printing the received data, the On Line/ Error LED blinks green fast.
hi im jules_09.you need a new toner cartridge for the copier when the
toner light comes on it indicate the cartridge is empty.buy a new
cartridge there is a instruction on the packaging that will guide you
to install it your self
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