I hit the last icon on my BB menu and it turned off my blackberry and I cannot get it to turn back on. I have never turned it off before and not sure how to turn it back on.

I will suggest two things. 1. Backup everything you have on your phone and wipe it by going to (for O.S. 6) Options, Security then security wipe. Make sure the Email,Contacts... Check box is enabled. You may or may not enable the User Installed Check box. Note that your contacts and user data will all be deleted, but never mind you will have them in the Backup.(If you really backed it up, either using BB Protect or BB Desktop Manager) 2. You can also try and re-install or re-upgrading the O.S. I hope these help. Thanks for using Fixya!

Try re-registering the bb phone by going to >Options > Advanced Options > Host Routing Table > go to the last item in the long, long list, then, in this screen hit the menu button and choose Register Now. Afterward see if you have receive a registration message on the device. If so remove the battery for 1 minute and replace, finally turn on the phone and wait for reboot.

I hope this helps!

From the home screen where the icons used to be, press the BB menu butoon, then select Show all and press the Pearl Button.

If that does not work, then download and install the latest version of BlackBerry Desktop Manager software from: https://www.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=DA5FB46338C8C0DCB1039F7898184FC5

Once installed, connect your BlackBerry to your computer via the USB sync cable. Open Desktop Manager, and click the Application Loader. On the right, you will see Update your device software. Click the Start Button, and if your BlackBerry is not on the latest Handheld Software, an update will appear. Select the update, and run the install. Be sure to select the option that backs up and restores your data. Once started, do not shut down your computer, or disconnect the USB sync cable as this could damage the device.

Once completed, your BlackBerry will restart and you will have the latest version available. This version has been known to correct various issues.

If the issue is still present, then it could be hardware related, and may need to be repaired or replaced. I would then suggest contacting your Provider for Hardware Support.

The profile icon might be "hidden", if so, press the "menu" key on the BlackBerry then chose "Show all", this will show all the hidden icons.

If not, try to go to "options", then "profile". If that is not there...

Try to reset the BlackBerry by taking the battery out...

If that doesn't work then you need to reload the OS on the BB... (hopefuly you won't need to go this far)

go into bluetooth setup screen and hit options, make sure BB is set to discoverable. Then hit menu again and choose "add device".

This usually means the bb and battery got a little wet or has other issues. Try these solutions in order. They go from easisest to hardest. NOTE: If you have an insurance policy on the bb probably best just to take it in.

1. Remove the back cover. Remove the battery and the SIM card. Wait 30 seconds. Replace SIM, battery and back cover. Reboot. Plug in the bb and charge fully.

2. If that doesn't work, allow the bb to remain unplugged but ON for about 24 hours to drain the battery. Remove back cover and battery. Allow battery and opened bb to sit in a dry environment for 24 - 36 hours. Relace battery and cover. Reboot. Plug in the bb and charge fully.

3. If that fails, try another battery (a friends or one from your cellstore) to see if tat's the problem. If so, (a) retry step 2 but allow battery to FULLY drain then dry out again, (b) buy a new battery for $60 retail or (c) buy a new battery on ebay for a lot less.

4. Take in.

In the main screen, before you enter the menu, if you scroll the joystick to the up, you reach the upper profile icon. But to get your old icon back, maybe it's been hidden and you only need to go to your main menu, press the menu button again, and you should see the "Show All" option, if it's selected you can unselect it then you can go back to main menu and you'll see the hidden icons in grey color. When you come over the hidden icons and press menu button, you can select to hide or show them. And when you do the "Show All" steps again and select it again, this time you'll hide your icons selected as hidden.

Voice Notes to Ringtone.

If the voice note is stored on the device memory:

Go into the Media icon. Hit the BlackBerry® (menu) button and select ‘Explore’. Select ‘device memory/home/user/voice notes’. Highlight the voice note and hit the menu button. Select ‘Copy’. Hit ‘Up’ twice. Highlight the ringtones folder. Hit the menu button and click on ‘Copy Into’.


If the voice note is stored on the media card:

Go into the Media icon. Hit the BlackBerry® (menu) button and select ‘Explore’. Select ‘Media Card/BlackBerry®/voice notes’. Highlight the voice note and hit the menu button. Select ‘Copy’. Hit ‘Up’ twice. Highlight the ringtones folder. Hit the menu button and click on ‘Copy Into’.

Now the voice note will be available as a ringtone and can be assigned to a specific individual.

From the ADDRESS BOOK icon, press the trackwheel for the drop down menu.
Select SIM CARD Phone Book.
Load those contacts if they are not saved onto your BB memory (sim memory and BB memory are different)

Once you load them, then press trackwheel to get the drop down menu again, and COPY ALL From SIM to your BB memory.

TADA, now they will be in your ADDRESS BOOK icon from now forward.

http://www.sarahintampa.com/sarah/2007/03/04/the-disappearin.html

This worked for me....I was having the same problem