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If the new screen is white and old screen displays 20% of the display then you can check by flashing the software , in most the cases white screen is the software problem.....
I have had this problem recently myself and would like you to know that it is possible to fix. The white screen error or otherwise known as "white screen of death" is caused by the lcd color screen on the ipod itself. That is why its functions still work but the screen does not. Once you replace the color screen it will be as good as new.
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