Avaya 5400 Series 5410 Phone Logo
Posted on Apr 14, 2009
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Need to transfer hunt phone lines to answering service

We have an Avaya 5410 phone system we just installed ourselves. The lines are set up in a hunt group and we need to transfer all of the lines to the answering services in the evening and re-forward them back here in the morning. I have tried *07 and the number. I have also tried *50 and before I input the number it tells me "Incompatible". I'm not sure what to do, could you please assist me?

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  • lori906 Apr 15, 2009

    I have a digital system. I noticed on the short cut list there are "X"s next to the short cut keys but in the system the do indicate a "Check Mark". Is there a way to enable the short cuts?

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Anonymous

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  • Posted on Apr 15, 2009
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Make sure that you have allow analog trunk to trunk connect enabled in lines, analog options.
That will take care of your problem unless someone deleted Call forward short code

  • Anonymous Apr 15, 2009

    I am not sure what you mean.

    First of what digital system you have?

    What short cut list you are reffering to?

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