Flashing light does not come on when message waiting

https://www3.bellmts.ca/mts/support/phone+services/troubleshooting/you+have+no+new+messages+waiting+but+your+phone+says+you+do

Turn off Message Waiting Notification temporarily

1. If you know you have a message waiting, but do not wish to retrieve it immediately, you can turn off Message Waiting Indicators.
2. Press *93 to turn off the flashing light and stuttered dial tone until another message is received in your mailbox.

Does your phone service provide you with a voicemail box? If so, you likely have a message waiting for you on your voicemail inbox.

Press the "Callers" button, then the "Delete" button. This will erase all caller history, but should fix the light problem.

That is the message waiting indicator, it is telling you that your Call Notes (Or whatever your service provider calls it's voicemail) has a message waiting. If you do not have a message waiting, you can turn the light of by following these steps:

Resetting the voice message waiting indicator
When you receive a new voice mail message, the new message LED on the top of the handset flashes and
appears in the handset display. In the event your message waiting light gets out of sync with your phone company’s
voice messaging system, you can manually reset it back to the “No messages waiting” state.
Press and hold FIND on the base for five seconds.
Note: The handsets connected to the base will start to beep, however, keep pressing for five seconds.
A beep sounds and the message alert tone is reset.

The message waiting light was probably turned on by a co-worker by mistake. That type of telephone set was used on 124i systems among others. If thats the case, to turn off the message waiting lamp press your call1 button followed by 873, press the spk key to hang up. Hopefully that takes care of the problem.

The term we used for this back when I worked for the phone company was a "stuck message waiting indicator" and the way to fix it was:

Call yourself and leave a message.
Hang up and wait 2 minutes (we used to say 5 minutes, but 2 is plenty)
Retreive/delete your voice mail message
Hang up and wait 2 minutes


That should clear the blinking light.

The term we used for this back when I worked for the phone company was a "stuck message waiting indicator" and the way to fix it was:

Call yourself and leave a message.
Hang up and wait 2 minutes (we used to say 5 minutes, but 2 is plenty)
Retreive/delete your voice mail message
Hang up and wait 2 minutes


That should clear the blinking light.

Slide the Nortel Grey Bar above the Hold & Rls buttons to reveal the setup button.

1. Hit that button to show *Options List / # Setup list
2. Press * to go into options.
3. Use the arrow buttons or hit 3 to go into CLEAR MESSAGE WAITING
4. Then hit 3 again to clear the message waiting

This should resolve the blinking light.

go to the phone where the light is flashing press intercom #409. you may have to do that more than once. Keep doing it until the light goes out.
If the phone system is a DK 8 orDk16 press intercom 409 this will cancel the message waiting light that could have been cativated by a different extension.

The term we used for this back when I worked for the phone company was a "stuck message waiting indicator" and the way to fix it was:

Call yourself and leave a message.
Hang up and wait 2 minutes (we used to say 5 minutes, but 2 is plenty)
Retreive/delete your voice mail message
Hang up and wait 2 minutes


That should clear the blinking light.