Canon Pixma MX882 stopped printing. Shows error code 6A81.

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service error 5100 on canon pixma ip1300

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The scanner lock switch may be in the locked position. Lift the cover and check the slide switch located on the top front left. If this is not the problem, you will have to have a service center look at the problem.

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Hi,
First you must remove the printhead and power on again, if it only has printhead error then printhead is the culprit. Otherwise you must press a key sequence to display the numerical error code and know what part of the printer is failing, purge unit, feed assy, or dirty encoder strip.
Please rate my response!! Thanks, SF

Victorman

• 846 Answers
• Posted on Jun 04, 2011

SOURCE: the error 6A81 comes up

This is a purge unit error. There maybe something jamming the purge unit or just a absorber out of place which is picking up on the carriage preventing it from moving correctly. if you can move the carriage away from the purge (its where the printhead/carriage parks its self on the right side of the machine) with no resistance then you can shine a torch into the machine and look at the purge unit. there maybe crumpled paper jammed in the purge. If all looks well then the purge may need replacing. Lastly the wiper on the purge may have stuck. It slides back and forth and they have been known to stick. just push it with a long screwdriver to see it it moves.

Good luck

Rofel Lantican

• 2632 Answers
• Posted on Sep 04, 2011

SOURCE: printer error 6A81 for MX882.

Hi,
Welcome to Fixya. That error means something is blocking the printer inside. Like a paper jam or a foreign object. Please check using a flashlight, to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer power supply.
Next, take a dry cloth or Q-tips and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.
Holding the printer in both hands (you may need another person to help you) , turn it upside down and shake it for a few seconds to see if anything falls out of the paper feed area. (Sometimes objects such as pens, paper clips and so on can fall into the paper feed area and cause blockages.)
Then plug the printer back up, take your paper out and replace it with a fresh, small stack (about 5 pages) of paper. Then try to form feed again. If that works, then try to print again.
If no luck, remove all paper from the machine and then blow out the feed roller and paper tray thoroughly with compressed air three or four times.
Once done plug in back in and insert a single sheet of paper.
Please test the machine and let me know the results. Unfortunately if there is no paper jammed inside the printer but you still get the error message, then the printer is defective. Unfortunately this can sometimes cost more to replace than the machine itself.
Thanks for using Fixya.