I just bought my mp3 player today and rca customer support is no help i installed all software that came with the mp3 player but the mp3 player does not show up under my computer screen even though mp3 player says usb connected i looked in device manager and says device working and went to add new hardware and it can't find the mp3 player ask if device is plugged in dont know what to do.
You can easily download the software by visiting the samsung website - www.samsung.co.uk and going to their support/download page.
The most common faults with this player are
1. The touchpad fails
2. The USB part of the device fails.
These are hardware faults and cannot be rectified other than replacing 1. the touchpad and with 2. the whole unit.
Makje sure you have loaded the software correctly first of all and have restarted your computer.
If you cannot see the player in windows explorer then most likely it is the usb hardware problem.
Were can i find the software for this mp3
421 views
Usually answered in minutes!
i lost the software for the mp3 and it's not showing up on my computer
I PLUGGED IN MY MP3 PLAYER AND IT SAYS CONNECT A DEVICE
×