Hp all in one stopped scanning

Well, it sounds like you went the proper route. My first suggestion is to UNINSTALL the old driver and software first before installing the new one.

Also, take care to note whether you have the 32-bit or 64-bit version of Windows 7, because they take very different drivers and software. Also, you have to watch closely on the HP site that it specifically says "64 bit" on the drivers if you do happen to have 64 bit Win 7. It's a pain sometimes.

Hi,

Click on the link below and download the latest software for your printer.

Driver Download

Uninstall the existing software and download the latest driver and install. it should work fine.

Regards,
Shawn

HP is aware of the problem and has made a solution available here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01960605&lc=en&dlc=en&cc=us&lang=en&product=3742086

scan your computer with good anti virus and uninstall any unnecessary software and try also download ccleaner and use this in future will help you

When an application gives problems the best thing to do is UNINSTALL and then reinstall the application.

Be sure to do a DISK CLEANUP and then a complete virus scan thereafter.

If you have the installation Disk for the trend micro pc-cillin.. then try to uninstall & reinstall the software as it fixes a lot of problems in case of application softwares like this... Uninstall the software with the help of the following utility..
Win Xp:- http://support.microsoft.com/kb/290301

Win vista:- http://support.microsoft.com/kb/290301

... There would be a link to download the installaer cleanup utility... & would say discription of installer cleanup utility. & then reinstall the the trend micro software...

Hi rick835, are you using the CD that came with the HP 2410?
For what ever reason, the HP software did not install correctly & that is why HP software wants to reinstall. Follow HP's instructions to uninstall the software completely, see the HP link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00365915&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
When the software has been removed & before you reinstall, download this program, (Its free). Install RegCure & run the program so it can clean your windows registry.
http://www.pctuneuptips.com/recommends/clean/?gclid=CL2RiIrTmpICFSFMGgodODIPzg
Do not use your HP CD to reinstall your 2410 software. Allow HP to scan your laptop & find the connected powered on printer.
Go to this next link: http://welcome.hp.com/country/us/en/welcome.html#Support

In Step 1, click the empty circle next to: Download drivers and software (and firmware). In Step 2, click the "Start Detection" button. HP will find your printer & auto install the correct driver software. (Updated). If you do not want HP to scan & install the 2410 all-in-one software, you can download it from HP at this next link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=303753&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20â»


Good luck!
Mike

I think the next link, help you to solve the problem.

http://h10025.www1.hp.com/ewfrf/wc/product?product=79477&lc=en&cc=ro&dlc=ro&submit.y=0&submit.x=0&lang=ro&cc=ro

because it is clear to me: you need a reinstall the driver and software for your printer.
the latest utility can be found follow that link. don't forgot to uninstall your old driver in order to install the new driver. the complementary software is not necessary to be uninstalled.

on that site page select software & driver downloads
and for your problem, you MUST download and install: "HP full Solution Software Driver"

that's all!

Unplug the printer from the computer, uninstall the printer software, and download the latest software and drivers from the HP website.

Leave the printer unplugged from the computer while you reinstall the software. When the installation program asks you to plug in the printer, do so.

One the software has completed installation, reattempt the scanning function.

Problem Solved. I'm not sure what exactly was the answer but here is the steps I followed. First I went to the HP website and followed their procedure to uninstall hidden devices (namely duplicate HP devices). I uninstalled all of the devices. Then (with the USB cable still attached) I deleted the Printer and Scanner from Control Panel. At this point I disconnected the USB cable (the cable worked but the software wouldn't recognize the cable was attached). With the cable unattached, I uninstalled all the HP software with the 'remove software' program in control panel. The I used the original disk for the printer and reinstalled the software. Eventually the installation process prompted me to reinstall the USB cable. It was at this point the software started to recognize the cable again. And here is the best part, after the software finished installing the 'Scan To' button started working correctly!!!!