I have changed cartridges and, not only will the light not stop blinking, the printer will no longer print. The document window for the printer shows a document queued to print, but the printer does not see it. The ink status reader does not see a color cartridge at all (black shows full).
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Hi,
I might have an idea why this is happening....The print cartridges
might need cleaning...
Follow the steps below to do this....
Step one: Remove the
black, photo print cartridge, or the gray photo print cartridge
NOTE:
The black, photo print
cartridge, or the gray photo print cartridge is in the right side of the
carriage. -Lower the cover of the
product.
-If the print cartridge
status light flashes, proceed to Step two: Replace the print cartridge.
If the print cartridge
status light is off, proceed to Step three: Manually clean the print cartridge.
Step two: Replace the
black, photo print cartridge, or the gray photo print cartridge and remove the
tri-color print cartridge
- Remove plastic tape from new ink carttridge
CAUTION:
Do not touch the print
cartridge ink nozzles or copper contacts. Touching these parts will result in
clogs, ink failure, and bad electrical connections. Do not remove the copper
electrical contacts.
NOTE:
The tri-color print
cartridge is in the left side of the carriage.
-Lower the cover of
the product.
-If the print
cartridge status light stops flashing, proceed to Step three: Manually clean
the print cartridge.
If the print cartridge
status light still flashes, replace the tri-color print cartridge. If the issue
continues, service the product.
Step three: Manually
clean the print cartridge
1. Gather the following
items to clean the print cartridge and carriage:
o Clean distilled water.
Use bottled or filtered water if distilled water is not available. Tap water
can contain contaminants that damage the cartridge.
o Clean cotton swabs or
any soft, lint-free material that will not stick to the cartridges (coffee
filters work well).
o Sheets of paper or a
paper towel to rest the cartridges on during cleaning.
2. Open the product
cover, and wait until the carriage stops moving.
3. Remove the print
cartridge, and place it on a piece of paper with the nozzle plate facing up.
NOTE:
Clean the contacts
quickly so that the print cartridge is not outside of the product for more than
30 minutes. If the cartridge is outside of the product for too long, the ink
can dry and clog the nozzles.
4. Unplug the product.
5. Dip a swab in the
clean water, and then squeeze it to remove most of the moisture. The swab
should be only slightly damp.
6. Clean the print
cartridge contacts. Do not touch the nozzles.
7. Clean the contacts in
the carriage, inside the product.8. Either let the print
cartridge sit for ten minutes to allow the cleaned area to dry, or use a new
swab to dry it.
9. Reinstall the print
cartridge.
10. Plug the product back
in.
11. Close the product
cover.
Good Luck!
If there is anything more I can do for you please let me know if not and the problem is solved please rate it, Thanks, JCE
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Will and old but new color cartridge installed do the same thing? mine is not printing after replacement.
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