Phone rings once, then goes to voicemail

my mom's jitterbug flip phone goes directly to voicemail and doesn't right. If I call her, I hear one or no rings before it goes to voicemail

It could be that the phone is delayed in ringing. Try placing a test call and see how many times it rings in the phone you are calling from before it rings on the phone. Then you can determine if the phone is delayed in ringing. If you hear ringing and the phone rings once and then it goes to voicemail then there may be a setting on your phone that is causing this.

Mark
Motorola Support

It could be that the phone is delayed in ringing. Try placing a test call and see how many times it rings in the phone you are calling from before it rings on the phone. Then you can determine if the phone is delayed in ringing. If you hear ringing and the phone rings once and then it goes to voicemail then there may be a setting on your phone that is causing this.

Mark
Motorola Support

Hello,

the reason the phone automatically goes to voice mail is simply because the phone has sim card has been set to do so.

The solution is for you to deactivate the voicemail.

That is when you will be able to receive your call properly.

To deactivate the voicemail, all you have to do is to dial ##002# and send.

it will deactivate the voicemail of your phone and you will be able to receive your calls aswell as your phone will also start to ring out.

take care

hello, its is possible that you have activated your call DIVERT...
Try to deactive all call DIVERT on your phone device.. Go to your settings, check CALLS SETTINGS, THEN YOU CLICK ON CANCELL ALL DIVERT..
cheers.

Hello,
You need to contact your carrier, ask customer service if they will change the ring time. The number of rings before vaoicemail is not controlled by the phone it is set at the cell phone switching office so they have to do it. Some carriers will some won't.

Good luck,
Buddy
Corporate Computer
WWW.CCL-LA.COM

Hi, the setting is controlled by your mobile service provider. You will need to ring them and get them to extend the time which it will ring before going to your voicemail. Another option is to totally disable the voicemail function. On your blackberry, enter the phone screen, then press the blackberry logo button to open the menu then select options. Once in the options, select the call forwarding option. Change all settings to "do not forward". Please rate this solution if it helps. Thanks

the voicemail ring count has to be setup on your phone line thru your voicemail menu,and has nothing to do with the answering machine. if you don't want the answering machine to pickup, just shut it off. follow the prompt's for your voicemail settings, there you'll be able to set the amount of rings you want.
hope this helps.
wg