A likely cause is that the battery is "dead" ... i.e. no longer holds a charge. The GPS runs on battery power, even if it is plugged in. It will work even if the battery holds a (small) charge. But if the battery doesn't a charge anymore, the device will not start up, even when it is plugged into a power source.
If this is the case, you'll want to change the battery.
SOURCE: tomtom one XL
i have a tomtom xl europe sat nav. When i turn it on the screen shows cannot use this map on this system then wont let you do anything else, just goes to another screen that says western europe 1 GB. i cannot find a reset button any where, please help?
SOURCE: Can't load Map update on TomTom XL 330S
You'll have to remove enough stuff to make room for the new map. I had the same problem which is how I found this site. Turns out, the new map is larger than the one that came on the unit. The 1 GB of available space is pretty much all used when you get the GPS. Just copy all the voices and POIs that you aren't planning on using to your computer in case you change your mind later (you can just download them again for free too). As for the voices, only one works for text-to-speech anyway and that would be Samantha though a male voice is available for download.
You'll need to clear just under 4 MB to make room for the new map, and that's if you haven't added anything. Having the drive/memory on this unit just larger than the map makes it very difficult to get much use out of TomTom's great add-ons.
SOURCE: Upload latest western europe map v7.20 to TOMTOM 700 not possible
I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.
SOURCE: Tomtom not finding gps satellites
i had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.
SOURCE: Maximum SD card size for TomTom ONE XL
The XLS which is not that much different and supports 4Gb as used in mine which allows me to keep maps of the US,Canada, UK, and the whole of europe on it and swap at will. I bought a cheap generic one. I do kow that those cards that use micro sd can and do have problems so best to avoid the micro type unless your device takes those specifically
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