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Mia Kulpe Posted on Sep 02, 2013
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I have Windows 8 installed on my computer and am trying to print using my HP Injet j4680. Everytime I attempt to print, I get the message, "Printer is in an error state." I cannot delete the last document in the queue. It has been deleting for four days now. How do I get it to actually delete the document so that it will print what I want printed?

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syed jabir ali

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  • Posted on Apr 24, 2014
syed jabir ali
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Joined: Jan 02, 2014
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Hello,

Please download and run the HP Print and Scan Doctor from www.hp.com/go/tool

5 Related Answers

seeker5211

Seeker5211

  • 1089 Answers
  • Posted on Dec 29, 2010

SOURCE: HP Officejet 4500 Printer Its a

Your printer has a warranty, use it, don't void it.

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Anonymous

  • 83 Answers
  • Posted on Apr 06, 2011

SOURCE: I have a Hp F

Here's a link for jams & feeds problem:
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=3223&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3944758
Hope it helps, dont forget to rate. Thanks.

Anonymous

  • 797 Answers
  • Posted on Jun 26, 2011

SOURCE: I have a photosmart c4680 printer. Every time I

Right click on the printer and click Resume. Once the printer has been paused it will not auto cycle to normal. Have you tried rebooting the computer?

Anonymous

  • 797 Answers
  • Posted on Jun 26, 2011

SOURCE: When I try to print it says printer paused. I have

Have you tried uninstalling the printer, rebooting, and then reinstalling the printer?

Anonymous

  • 24 Answers
  • Posted on Aug 04, 2011

SOURCE: my printer will not print.

Hi there, regarding with the problem that you have..the error message that you are encountering with that machine is something about to work on with the printhead..because the printhead is the one causing the problem why is that the error message keeps on popping up, i believed that the printer model that you have is already out of warranty..the printhead is not replaceable if the printer is out of warranty.. well in that case, quite frankly the printer is already faulty.
you can definitely call HP by dialing this number 1-800-474-6836 and let them see what they can do in their end..
Thanks!

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Related Questions:

1helpful
1answer

My computer is not communicating with my hp officejet J4680 and won't allow me to scan because of it but it will print documents! Please help

Try installing the latest drivers from the website. To download:
1 Go to hp.com 2 Click on Support and Drives 3 Enter your product name or number, in this case just type in Officejet 8500 All-In-One 4 Hit go 5 Choose your operating system 6 Hit Next 7 Click on the link that says Driver - Product Installation Software 8 Save it to your desktop
But before Installing the Software, use the Disc that came with the printer so you can do an L3_Uninstall first.

To go for an L3_Uninstall:
1 Go to My Computer (XP), Computer (Vista and Win7) 2 Right Click on the Driver CD, The one that has the HP Logo 3 Open Util 4 Open CCC 5 Double Click on the icon that says Uninstall_L3
The Uninstall will prompt you to restart the computer once it's done. After doing so, Install the newly downloaded software.
Try scanning again, I hope this worked. :)
0helpful
1answer

My HP officejet J4680 printer keeps unninstalling itself from my windows 7 computer.Than I add the printer and its only working half half.Printing is slow and it doesnt scan.

Your printer software is outdated with the operating system your are using. Try to download and install printer driver for windows 7. Just go to websearch and type the printer model like this "HPofficejetJ4680 driver for windows 7" or try this link and it might help you. http://www.siliconguide.com/drivers/device/947/
0helpful
1answer

J4680 won't print from laptop, laptop sees 4680 and it gives me an error

WEll, you are short of information but I'll take a stab:
the printer needs to be connected to your router, then you need to use the INSTALL program and NOT plug and play or Windows install printer, to have the printer work wirelessly, on each system.

Remove sharing from host computer, which is likely usb wired to the printer.
2helpful
2answers

How to scan with hp officejet j4680

Hi,

Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.

Regards,
Rizwan
0helpful
2answers

Print cartridge prob [tri-color] refer to ... doc to troubleshoot

HP Officejt J4680 - All in one Printer from HP, whcih will have Printing, Fax, Scanner and Copier facilities.

Normal catridges recommened by HP are given below :

01. HP 901 - Black which will print 200 Pages.
02. HP 901 - Tri Colour which will print 200 Pages.
03. HP 901 XL Black which is a bigger one that will print 900 pages regulary.

This printer is most rugged one used by Home as well as in offices.

The follwoing message regarding this Printer taken from HP Website which gives information about the printer quality.


Enjoy the convenience of wireless connectivity with our Officejet J4680 All-in-One. You'll be able to print, copy, scan, and fax all from one device, plus print at speeds as fast as 28 pages per minute in black and 22 in color. And with our Officejet inks, you'll get high-quality printing at a lower cost per page than with a laser printer. Reliable and versatile
  • Print, copy, scan and fax with a single machine
  • Print fast, at up to 28 pages/minute black, 22 color##
  • Fax at speeds up to 33.6kpbs
  • Streamline big tasks with the 20-page automatic document feeder and 100-sheet paper tray
  • Preserve important documents for decades without fading1
Solution:

Please use the originai catridges for this printer and there will not be any issues.

In spite of this, the problem continues, please call the local HP Authorized Printer vendor to solve this problem.

If the Printer is under warranty, you will get a replacement printer with same or the higher configuration which is available in the market.
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